CRM Campaign Manager

About the company

OTE Group is the largest technology company in Greece and a member of the Deutsche Telekom Group. Through technology and innovation, we work to create a better world for all.

Diversity, inclusion and equality are at the core of our corporate culture.

This is the reason why we create an equal working environment in which our people can excel for their expertise, professional experience, conscientiousness, and responsibility.

Become part of our network and let’s create your future together!

About the role

            We are looking for a CRM Campaign Manager to join the Group’s Mobile, Households & Channel Management Tribe. 

Main responsibilities

• Design and execute contextual & event-based campaigns across channels
• Translate business objectives into targeted, data-driven campaign plans
• Define segments, triggers and next-best-action logic
• Monitor performance, run A/B tests and continuously optimize campaigns
• Collaborate with Commercial, Analytics and IT teams to enable campaign delivery
• Contribute to the design of customer journeys and communication strategies
• Ensure consistency and prioritization across multiple campaign activities

Requirements

• Bachelor Degree in Marketing, Business Administration, Mathematics, Computer Science or Engineering
• A Master’s degree in Analytics, Statistics or related fields will be considered a plus
• 3+ years experience in CRM Campaigns
• Knowledge and proven experience in the use of analytics / data mining tools and methodologies
• Experience in large-scale enterprise applications, data management and CRM campaign management projects will be considered a plus
• Thorough understanding of project management fundamentals (Agile Project Management, Scrum Master experience) will be considered a plus
• Fluency in English (Proficiency)

To be successful as a CRM Campaign Manager you need the following:

• Problem-solving, organizational and team working skills, proactiveness and 'can do' attitude

• Effective prioritization whilst managing multiple projects at the same period

• Outstanding leadership, organizational, and time management skills

• A flexible, multitasking, detail-oriented and positive professionalism

• Strong work ethic and team spirit

•High degree of professionalism and strong interpersonal (verbal and written) communication skills

What we offer

At OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people:

Your benefits

• Competitive remuneration package
• Cafeteria benefits
• Company Mobile & Device Subsidies
• Fixed telephony, Internet & COSMOTE TV Packages
• Modern working environment, working laptop only

Your balance

• Flexible working arrangements
• Private insurance for employees and their family members
• Family Care: Maternity, childbirth and parental leave to care for children, above the minimum required by law. Provided equally to working mothers & fathers

Your wellness

• Health, safety & wellness programs: Exercise & Wellness Platform “The Coach”
• Wellness and sports activities, dietician appointments, medical check-ups, etc.
• OTE Group psychological support service

Your development

We foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:

• Unlimited access to digital learning platforms Percipio & Coursera
• Various f2f custom made learning academies
• Talent & rotation programs

Your On-boarding

• Virtual new hire pre-boarding & onboarding program
• A buddy to support you in the first months working with us