Bancassurance Support Officer

Αθήνα (Κέντρο), Αθήνα, Ελλάδα | Customer Experience Center

We are looking for a Bancassurance Support Officer to join our Eurolife FFH team.

Role Responsibilities 

As a Bancassurance Support Officer in Εurolife Experience Center, you will be responsible to:

  • Manage and process customer’s requests
  • Manage the incoming chat
  • Identify customer’s needs, clarify information and provide solutions
  • Provide a high standard of customer service

Knowledge, Skills & Experience

  • BS degree in Business Administration, Economics, Insurance or related field
  • 2-3 years work experience
  • Self-motivated individual with ability to undertake initiatives, prioritize appropriately and embrace challenges
  • Excellent Verbal and Written Communication skills
  • Customer focus and adaptability to different personality types
  • Flexibility and adaptability in performing additional tasks where needed
  • Fast thinker
  • Attention to detail
  • Proficiency in MS Office software

What we offer

Our goal is to attract the best of the best and to ensure that our people enjoy their work environment. Thus, we offer our employees a variety of benefits:

  • The opportunity to work in a leading insurance company with prominent positioning in the local market
  • A competitive compensation package relevant to qualifications
  • Continuous training and development opportunities

 

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