Bancassurance Support Officer

Αθήνα (Κέντρο), Αθήνα, Ελλάδα | Customer Experience Center

We are looking for a Bancassurance Support Officer to join our Eurolife FFH team.

Role Responsibilities

As a Bancassurance Support Officer in Εurolife Experience Center, you will be responsible to:

Manage and process customer’s requests
Manage the incoming chat
Identify customer’s needs, clarify information and provide solutions
Provide a high standard of customer service

Knowledge, Skills & Experience

BS degree in Business Administration, Economics, Insurance or related field
2-3 years work experience
Self-motivated individual with ability to undertake initiatives, prioritize appropriately and embrace challenges
Excellent Verbal and Written Communication skills
Customer focus and adaptability to different personality types
Flexibility and adaptability in performing additional tasks where needed
Fast thinker
Attention to detail
Proficiency in MS Office software

What we offer

Our goal is to attract the best of the best and to ensure that our people enjoy their work environment. Thus, we offer our employees a variety of benefits:

The opportunity to work in a leading insurance company with prominent positioning in the local market
A competitive compensation package relevant to qualifications
Continuous training and development opportunities

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