Senior IT Field Engineer
Αγία Παρασκευή, Αθήνα, Ελλάδα |
ΔΙΕΥΘΥΝΣΗ ICT TECHNICAL SERVICES & OPERATIONS / ICT TECHNICAL SERVICES
Job description: On-site technical support and implementation of IT projects for clients.
Main tasks:
- Implement integration projects in end-user environments, including infrastructure installation, configuration, image creation, deployments, migrations, and validation
- Provide on-site technical support, including installation, configuration, and troubleshooting of servers and storage systems
- Support and manage Windows Server operating systems
- Troubleshoot and repair enterprise hardware and peripherals
- Perform firmware upgrades, health checks, and preventive maintenance
- Maintain action logs, technical documentation, and reports
- Collaborate with vendors for RMA procedures and technical escalations
Required qualifications:
- Bachelor’s degree in Computer Science or related field
- At least 3 years of proven experience in a Field Support or Systems Support role (mid- or senior-level)
- Experience with SAN/NAS storage systems (HPE, Dell EMC, Lenovo ThinkSystem, NetApp)
- Very good knowledge of Windows Server, Azure AD, Microsoft 365, Intune/SCCM and endpoint management
- Proven experience in integration projects within end-user environments (deployments, migrations, troubleshooting, cutovers)
- Ability to manage and support client applications (on-premise & cloud) in a Windows environment
- Excellent command of English (both written & spoken)
Preferred Qualifications:
- Knowledge of Linux operating systems (Ubuntu, CentOS, RHEL)
- Knowledge of technologies Experience in virtualization (VMware ESXi, vCenter, Hyper-V)
- Experience in scripting (PowerShell, Bash)
You are the right candidate if you possess the following core competencies:
- Excellent communication skills
- Problem-solving and troubleshooting skills
- Decision making skills
- Analytical thinking
- Teamwork
- Consistency & Reliability
Our company offers
- Excellent working environment
- Excellent career and development opportunities
- Ongoing training
- Private health insurance scheme