Senior IT Field Engineer

Αγία Παρασκευή, Αθήνα, Ελλάδα | ΔΙΕΥΘΥΝΣΗ ICT TECHNICAL SERVICES & OPERATIONS / ICT TECHNICAL SERVICES

Job description: On-site technical support and implementation of IT projects for clients.

Main tasks:

  • Implement integration projects in end-user environments, including infrastructure installation, configuration, image creation, deployments, migrations, and validation
  • Provide on-site technical support, including installation, configuration, and troubleshooting of servers and storage systems
  • Support and manage Windows Server operating systems
  • Troubleshoot and repair enterprise hardware and peripherals
  • Perform firmware upgrades, health checks, and preventive maintenance
  • Maintain action logs, technical documentation, and reports
  • Collaborate with vendors for RMA procedures and technical escalations

Required qualifications:

  • Bachelor’s degree in Computer Science or related field
  • At least 3 years of proven experience in a Field Support or Systems Support role (mid- or senior-level)
  • Experience with SAN/NAS storage systems (HPE, Dell EMC, Lenovo ThinkSystem, NetApp)
  • Very good knowledge of Windows Server, Azure AD, Microsoft 365, Intune/SCCM and endpoint management
  • Proven experience in integration projects within end-user environments (deployments, migrations, troubleshooting, cutovers)
  • Ability to manage and support client applications (on-premise & cloud) in a Windows environment
  • Excellent command of English (both written & spoken)

Preferred Qualifications:

  • Knowledge of Linux operating systems (Ubuntu, CentOS, RHEL)
  • Knowledge of technologies Experience in virtualization (VMware ESXi, vCenter, Hyper-V)
  • Experience in scripting (PowerShell, Bash)

You are the right candidate if you possess the following core competencies:

  • Excellent communication skills
  • Problem-solving and troubleshooting skills
  • Decision making skills
  • Analytical thinking
  • Teamwork
  • Consistency & Reliability

Our company offers

  • Excellent working environment
  • Excellent career and development opportunities
  • Ongoing training 
  • Private health insurance scheme
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