ITSM Consultant

SingularLogic, a Space Hellas Group member, is a leading Enterprise Software and Digital Integrated Solutions and Services provider for large enterprises and organizations of the Private and Public sectors.

The Opportunity

We are looking for an inspired ITSM Consultant, to join SingularLogic supporting implementation projects and presales activities for our customers, for large-scale Public & Private Sector solutions.

Responsibilities

• Acting across all aspects of an ITSM project including processes, organization, tools, data and governance
• Documenting process requirements to fulfill business needs
• Defining governance structure, roles and responsibilities and required reports/dashboards

Requirements

• University Degree in Computer Science, Information Systems or similar field (a Master’s degree will be considered a plus)
• 2-4 years of relevant working experience in the field of IT Service Management, as a member of ITSM project implementation team (implementation, support etc) or as a member of an IT team implementing ITSM internally
• Highly proficient in MS Office Suite (Word, Outlook, PowerPoint and Excel).
• Willingness to travel for client meetings and projects as required

Pluses:

• ITIL certification
• Relevant technical certifications

Soft Skills

• Good communication and interpersonal skills- a customer-centric mindset
• Excellent verbal, written and presentational skills in both Greek and English; other languages will be considered a plus
• Ability to work under tight deadlines.
• Team Player

We offer

• Attractive remuneration package
• Personal Development program
• Training
• Friendly working environment
• Work/life balance
• Opportunity to develop your career and skills by joining complex and large projects
• Private insurance

All applications will be treated with strict confidentiality