About us

Sigma CVM Romania S.R.L is part of the Saracakis Group of Companies since 2021. Our company's main goal is to distribute to farmers in Romania the most efficient and effective agricultural equipment, through flexible financing solutions, with a special emphasis on the quality and availability of service activities and spare parts.

𝐀𝐛𝐨𝐮𝐭 𝐭𝐡𝐞 𝐑𝐨𝐥𝐞

Would you like to join a dynamic team that is in continuous development? Are you a results-driven, analytical person with a knack for sharing innovative ideas to improve our service area? Can you follow up on performance through KPI analysis? If so, you might be the proactive and customer-centric Area Service Manager that we're looking for.

#YourRole in more detail

Responsibilities and Duties of the Role:

• Collaborate on developing a competent service commercial policy and monitor its implementation by the branches.

• Close monitoring of the Service KPIs, providing valuable insights and proposing action plans for the area of responsibility.

• Ensure all relevant reports are not only updated but also well-organized and functional and propose additional improvements to the reporting tools.

• Conduct business analysis on the after-sales potential and customer loyalty, based on the serviced machines as well as potentially serviced machines.

• Coordinate and steer quantitative and qualitative targets.

• Analyze market trends and competition to identify areas of improvement in the after-sales service process, and actively participate in developing strategies to enhance customer satisfaction and drive revenue growth.

• Collaborate with the Service Manager to create a comprehensive Retail Strategy Plan for the after-sales function.

• Assure that Sigma CVM Romania guidelines and standards are met, including workshop processes and workshop equipment.

• Uphold and enhance customer satisfaction and loyalty by implementing customer-oriented measures.

• Analyze and interpret Service Performance data to determine strengths and weaknesses.

𝐖𝐡𝐚𝐭 𝐰𝐢𝐥𝐥 𝐲𝐨𝐮 𝐛𝐫𝐢𝐧𝐠

Qualifications and Skills:

• Bachelor's degree in a technical field.

• Knowledge of agribusiness or other related industries (automotive, construction machinery).

• Prior commercial experience in the Service area.

• Strong communication and interpersonal relationship skills.

• Willingness and ability to travel.

• Customer-centric mindset.

• Proficiency in English.

*Please note that only selected candidates will be contacted for further steps in the recruiting process."

𝐒𝐢𝐠𝐦𝐚 𝐂𝐕𝐌 𝐑𝐨𝐦𝐚𝐧𝐢𝐚 𝐒.𝐑.𝐋 𝐁𝐞𝐧𝐞𝐟𝐢𝐭𝐬

On top of the challenging work environment, we are offering:

💸Competitive salary package and bonus scheme.

👩‍⚕️ Private medical health care for you and your family.

🏝️ Flexible working model (hybrid model)

🏢 Modern facilities

💻 Cutting-edge IT equipment, mobile and data plan

𝐓𝐡𝐢𝐧𝐤 𝐰𝐞 𝐦𝐚𝐭𝐜𝐡? 𝐉𝐨𝐢𝐧 𝐮𝐬!

𝐄𝐪𝐮𝐚𝐥 𝐎𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐲 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐫

At Sigma CVM Romania S.R.L, we respect human rights as part of our culture, and we focus on creating a positive workplace in which all employees are valued and where diversity and inclusivity are welcomed. We pride ourselves on being a company represented by people of all different backgrounds and orientations, ensuring equal opportunities, treatment, and consideration to all candidates. Employment at Sigma CVM Romania S.R.L is based solely on a person’s merit and qualifications. We are committed to providing equal employment, treatment, and consideration to all candidates regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

𝐎𝐮𝐫 𝐂𝐮𝐥𝐭𝐮𝐫𝐞

Our people are the most important element of our success. Our work life is well defined by our set of fundamental 𝗩𝗮𝗹𝘂𝗲𝘀: https://www.saracakis.gr/en/vision-and-values/

#𝐁𝐞𝐏𝐚𝐫𝐭𝐎𝐟𝐭𝐡𝐞𝐌𝐨𝐭𝐢𝐨𝐧!

*Kindly note that due to the large volume of applications we are receiving, we will only contact candidates whose profiles solely correspond to the job requirements listed above.