Warranty Administrator

Athens (Center), Attiki, Greece | TECHNICAL SUPPORT ACS

About us
 Established in 1922 and still controlled by the founding family, Saracakis Group of Companies is an energetic organization that maintains physical footprints in Greece as well as in Cyprus, Romania, and Bulgaria through its subsidiaries.

Saracakis Group of Companies is the exclusive importer and distributor of a wide range of passenger and commercial vehicles as well as machinery from world-renowned international manufacturers. The Group's comprehensive portfolio extends to car rentals and vehicle leasing through its strategic partnership with Kinsen, insurance services through its subsidiary Apollon, and environmental services through its subsidiary Enser.

Our purpose is to build trust and drive growth by offering sustainable, impactful, and people-centered solutions for all.

With a leading presence in the Greek business ecosystem for over a century, Saracakis Group of Companies is always looking for passionate people to join our team. We are looking for a Warranty Administrator (Automotive) position in the Technical Department.

𝐀𝐛𝐨𝐮𝐭 𝐭𝐡𝐞 𝐑𝐨𝐥𝐞
The Warranty Administrator is responsible for processing and managing warranty claims, ensuring compliance with manufacturer guidelines, and maintaining accurate records in internal systems. The Warranty Administrator collaborates closely with service, parts, and finance teams to optimize warranty processes and contribute to overall operational efficiency.
 

# YourRole in more detail

✅ Review documentation, validate repair orders, coordinate with service departments, and submit claims to manufacturers in a timely and accurate manner.

✅ Communicate with internal teams and external partners to resolve warranty-related issues, supporting customer satisfaction by providing clear information on warranty coverage and procedures, and preparing reports on warranty performance and trends.

✅ Collaborate closely with service, parts, and finance teams to optimize warranty processes and contribute to overall operational efficiency.

 

𝐖𝐡𝐚𝐭 𝐰𝐢𝐥𝐥 𝐲𝐨𝐮 𝐛𝐫𝐢𝐧𝐠

✅ A degree in Business Administration, Automotive Technology, or a related field is an advantage. 

✅3–5 years of relevant professional experience (preferred).

✅Strong communication skills, customer-oriented mindset, and dynamic personality.

✅Excellent command of English and proficiency in MS Office.

✅Completed military service (for male candidates).

✅Experience with Customer Relationship Management (CRM), Electronic Parts Catalogues (EPC), and Enterprise Resource Planning (ERP) systems will be considered an additional qualification.

✅Strong attention to detail, organizational skills, and the ability to manage multiple cases and deadlines are important.

✅Ability to work collaboratively in a fast-paced environment and adapt to evolving manufacturer and company policies.

 

Saracakis Group of Companies Benefits

On top of the challenging work environment, we are offering:

💸Competitive salary package and bonus scheme.

👩‍⚕️ Health and life insurance for you and your family.

🏢 Modern facilities, onsite occupational doctor, and indoor parking

💻 Cutting-edge IT equipment, mobile, and data plan

📚 We want you to grow with us! We provide you access to our online training platform, where you can study topics for your personal and professional growth!

⭐Clear career paths & a developmental 360° feedback framework.

🌱 Employee or Group product & services referral bonuses, regular well-being, ESG, and volunteering activities.

🎉Financially supporting employees’ post-graduation studies, marriages, and newborns.

💰 Discounts on our company’s products.

🏃‍♀️ A variety of company activities and family perks.

 

 

𝐓𝐡𝐢𝐧𝐤 𝐰𝐞 𝐦𝐚𝐭𝐜𝐡? 𝐉𝐨𝐢𝐧 𝐮𝐬!

 

𝐀𝐥𝐥 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐫𝐞 𝐜𝐨𝐧𝐬𝐢𝐝𝐞𝐫𝐞𝐝 𝐬𝐭𝐫𝐢𝐜𝐭𝐥𝐲 𝐜𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐭𝐢𝐚𝐥

 

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