Technical Support Engineer & Trainer – VOLVO Trucks & Buses

Athens, Nomarchia Athinas, Greece | TECHNICAL SUPPORT CVM

Having leadership presence in the automotive sector for over a century, at Saracakis Group of Companies, we are always looking for passionate people to join our team. We are currently seeking to hire for our central offices in Athens a:

 

Technical Advisor Engineer & Customer Support – VOLVO Trucks & Buses

 

Duties & Responsibilities:

  •  Provide technical support, create reports and communication with the Workshops' Technical Responsible
  •  Organization and presentation of technical trainings to network
  •  Create reports in the manufacturer system and communication with the relative technical team
  •  Communication and services optimization towards Customers and Partners
  •  Support network and manage complaints

Qualifications & Skills:

  • Bachelor's degree in Mechanical Engineering
  • Master's degree in relevant field, considered as a plus
  • Knowledge of modern Machinery or Vehicles operation
  • Excellent knowledge of English language (written & oral) - technical terms understanding will be considered as an asset
  • Very good knowledge of Microsoft Office Suite
  • Experience in technical support and complaints handling
  • Strong technical aptitude and ability to search and solve complex issues independently
  • Positive attitude, initiative ·    
  • Analytical mind, commercial thinking, and innovative approach
  • Fullfilled military obligations (for male candidates)

Our company offers:

  • Competitive compensation package (Base Salary, performance based Yearly Bonus and non-monetary Benefits and Perks)
  • Life & Medical Insurance
  • Strong training, career development prospects and growth
  • Modern, human-centric, and friendly working environment

 

                                                              All applications are considered strictly confidential

 

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