Having leadership presence in the automotive sector for over a century, at Saracakis Group of Companies, we are always looking for passionate people to join our team. We are currently seeking to hire for our central offices in Athens a:

Warranties Administration & Technical Support - Construction Machinery (VOLVO/KOMATSU)

Duties&Responsibilities:

• Handling warranties and guide problem troubleshooting
• Warranties data entry and follow up at the manufacturer’s systems
• Provide technical support, create reports and communicate with the  Workshops' Technical Responsible
• Communication and services optimization towards Customers and Partners
• Support customers and manage complaints

Qualifications & Skills:

• Bachelor's degree in Mechanical Engineering
• Master's degree in relevant field, will be considered as a plus
• Knowledge of modern Machinery or Vehicles operation
• Excellent knowledge of English language (written & oral) - technical terms understanding will be considered as an asset
• Very good knowledge of Microsoft Office Suite
• Experience in customer support and complaints handling
• Strong technical aptitude and ability to search and solve complex issues independently
• Positive attitude, initiative ·    
• Analytical mind, commercial thinking, and innovative approach
• Fulfilled military obligations (for male candidates)

Our company offers:

• Competitive compensation package (Base Salary, performance based Yearly Bonus and non-monetary Benefits and Perks)
• Life & Medical Insurance
• Strong training, career development prospects and growth
• Modern, human-centric, and friendly working environment

​All applications are considered strictly confidential.