Junior Warranties Administration & Technical Support - Construction Machinery (VOLVO/KOMATSU)

Athens (Center), Athens, Greece | TECHNICAL SUPPORT CVM

Having leadership presence in the automotive sector for over a century, at Saracakis Group of Companies, we are always looking for passionate people to join our team. We are currently seeking to hire for our central offices in Athens a:

Warranties Administration & Technical Support - Construction Machinery (VOLVO/KOMATSU)

 

Duties&Responsibilities:

  • Handling warranties and guide problem troubleshooting
  • Warranties data entry and follow up at the manufacturer’s systems
  • Provide technical support, create reports and communicate with the  Workshops' Technical Responsible
  • Communication and services optimization towards Customers and Partners
  • Support customers and manage complaints

Qualifications & Skills:

  • Bachelor's degree in Mechanical Engineering
  • Master's degree in relevant field, will be considered as a plus
  • Knowledge of modern Machinery or Vehicles operation
  • Excellent knowledge of English language (written & oral) - technical terms understanding will be considered as an asset
  • Very good knowledge of Microsoft Office Suite
  • Experience in customer support and complaints handling
  • Strong technical aptitude and ability to search and solve complex issues independently
  • Positive attitude, initiative ·    
  • Analytical mind, commercial thinking, and innovative approach
  • Fulfilled military obligations (for male candidates)

Our company offers:

  • Competitive compensation package (Base Salary, performance based Yearly Bonus and non-monetary Benefits and Perks)
  • Life & Medical Insurance
  • Strong training, career development prospects and growth
  • Modern, human-centric, and friendly working environment

 

​All applications are considered strictly confidential.

 

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