Junior Warranties Administration & Technical Support - Construction Machinery (VOLVO/KOMATSU)
Athens (Center), Athens, Greece |
TECHNICAL SUPPORT CVM
Having leadership presence in the automotive sector for over a century, at Saracakis Group of Companies, we are always looking for passionate people to join our team. We are currently seeking to hire for our central offices in Athens a:
Warranties Administration & Technical Support - Construction Machinery (VOLVO/KOMATSU)
Duties&Responsibilities:
- Handling warranties and guide problem troubleshooting
- Warranties data entry and follow up at the manufacturer’s systems
- Provide technical support, create reports and communicate with the Workshops' Technical Responsible
- Communication and services optimization towards Customers and Partners
- Support customers and manage complaints
Qualifications & Skills:
- Bachelor's degree in Mechanical Engineering
- Master's degree in relevant field, will be considered as a plus
- Knowledge of modern Machinery or Vehicles operation
- Excellent knowledge of English language (written & oral) - technical terms understanding will be considered as an asset
- Very good knowledge of Microsoft Office Suite
- Experience in customer support and complaints handling
- Strong technical aptitude and ability to search and solve complex issues independently
- Positive attitude, initiative ·
- Analytical mind, commercial thinking, and innovative approach
- Fulfilled military obligations (for male candidates)
Our company offers:
- Competitive compensation package (Base Salary, performance based Yearly Bonus and non-monetary Benefits and Perks)
- Life & Medical Insurance
- Strong training, career development prospects and growth
- Modern, human-centric, and friendly working environment
All applications are considered strictly confidential.