B2B_CRM Campaign Manager

About the company

OTE Group is the largest technology company in Greece and a member of the Deutsche Telekom Group. Through technology and innovation, we work to create a better world for all.

Diversity, inclusion and equality are at the core of our corporate culture.

This is the reason why we create an equal working environment in which our people can excel for their expertise, professional experience, conscientiousness, and responsibility.

Become part of our network and let’s create your future together!

About the role

We are looking for a B2B CRM Campaign Manager to join the Group’s B2B CRM & Channel Management Hub

Key Responsibilities

·          Design, develop and implement CRM campaigns in order to maximize success & conversion rates for B2B Customers

·          Perform data analytics using internal & external data in order to extract meaningful insights and capure customers’ maximum potentiality

·          Compile and distribute up-to-date reporting on ongoing and completed campaigns measuring all relevant KPIs

·          Create and execute end2end campaigns for all channels serving B2B Customers (ex. Direct, Indirect, digital etc) supporting the go to market plan of our value propositions

·          Co-develop new campaign capabilities and functionalities to improve campaign effectiveness and efficiency

·          Conduct testing, review and analysis of CRM activities to ensure optimal results

Requirements

• Bachelor Degree in Marketing, Business Administration, Mathematics,
•  Computer Science or Engineering
•  A Master’s degree in Analytics, Statistics or related fields will be considered a plus
•  2+ years experience in CRM Campaigns
•  Knowledge and proven experience in the use of analytics / data mining tools and methodologies
• Experience in large-scale enterprise application, data management and CRM campaign management projects (e.g., CRM, Billing, ERP, Data Warehouse etc.) will be considered a plus
• Thorough understanding of project management fundamentals (Agile Project Management, Scrum Master experience will be considered a plus)
•  Fluency in English (Proficiency)
•  

To be successful as a CRM Campaign Manager you need the following:

• Problem-solving, organizational and team working skills, proactiveness and 'can do' attitude

• Effective prioritization whilst managing multiple projects at the same period

• Outstanding leadership, organizational, and time management skills

• A flexible, multitasking, detail-oriented and positive professionalism

• Strong work ethic and team spirit

• High degree of professionalism and strong interpersonal (verbal and written) communication skills

What we offer

At OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people:

Your benefits

• Competitive remuneration package
• Company Mobile & Device Subsidies
• Fixed telephony, Internet & COSMOTE TV Packages
• Modern working environment, working laptop only

Your balance

• Flexible working arrangements

Your wellness

• Health, safety & wellness programs: Exercise & Wellness Platform “The Coach”
• Wellness and sports activities, dietician appointments, medical check-ups, etc.
• OTE Group psychological support service

Your development

We foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:

• Unlimited access to digital learning platforms Percipio & Coursera
• Various f2f custom made learning academies
• Talent & rotation programs

Your On-boarding

• Virtual new hire pre-boarding & onboarding program
• A buddy to support you in the first months working with us