CDE Field Service Coordinator North Greece

In Olympic Brewery, part of the Carlsberg Group who is one of the leading brewery groups in the world, our greatest asset is our People! 

Our People in every position, role and corner of Greece, represent the source of inspiration that drives us forward and helps us consolidate our strong position in the brewing industry and live our daily purpose, to Brew for a better today and tomorrow! 

Demonstrating commitment to our Diversity & Inclusion Policy, we are an employer who recognizes that employee diversity is found in any social identity, and we aspire to provide recognition and development for all employees. Therefore, we want to attract and develop talented people with a global mindset, cultural understanding, and international experience, while striving to provide a working environment which amplifies diversity and inclusion. 

During this period, we seek to recruit a professional for the following position: 

                                                           Cold Draught Equipment Field Service North GR Coordinator 

                                                                                     for our Sales Department 

                                                                                 based in our premises at Sindos 

As a Cold Draught Equipment Field Service North GR Coordinator, you will play a critical role in optimizing operations and data-driven decision-making at Olympic Brewery. You will design, develop, and maintain BI reporting solutions, ensuring data accuracy, performance, and usability. Managing daily operations in the Field Service platform, you will provide technical support across North Greece while overseeing CDE asset base management. Your role includes monitoring CDE equipment in the market, maintaining key databases, and preparing insightful reports that drive efficiency and strategic action.

What you will be doing: 

• Develop and maintain the Business Intelligence (BI) reporting system, including delivering new reports, monitoring report performance and usage 

• Execute daily operations in Field Service platform, regarding technical support provision in North Greece region 

• Execute CDE function daily operations in ColdFusion Jira and Mforce platforms supporting CDE asset base management, SAP, customer service 

• Monitor CDE equipment in the market in terms of location, condition and performance  

• Maintain CDE databases (e.g., asset registry, leasing agreements, service supplier charges, other OpEx) and standardized reports 

• Report preparation and dissemination 

What we are looking for 

• BSc in Economic, Finance, Business Administration or related field 

• MSc will be considered an advantage 

• At least 2 years of experience in analyst role or technical support 

• At least 1 year of experience in a customer service-oriented role 

• Prior experience with SAP, ERPs, JIRA and BI tools will be considered a plus 

• Proficiency in MS Office 

• Fluency in Greek and English, both written & oral 

• Team player with strong interpersonal skills and customer orientation 

• Strong analytical skills, attention to detail & problem-solving abilities 

• Strong understanding of core cross-functional business processes, with technical aptitude 

What you can expect from us 

We foster an open communication and feedback culture in order to deal with our daily challenges. In addition to this, we also offer: 

• Competitive remuneration package 

• Continuous learning & training 

• Opportunities for development 

Are you interested in becoming a dynamic member of our Sales Team? 

We will expect your application till 04/04/2025. 

All applications will remain confidential.