Inside Sales Assistant

Job Description:

• Provide administrative and executive support to the Maritime Sales Director, ensuring smooth daily operations.
• Engage with business clients to understand their needs, offer product information, and maintain positive relationships.
• Prepare and send accurate quotations to customers in collaboration with the sales team.
• Process and monitor customer orders, ensuring timely and accurate entry into internal systems.
• Communicate order status and product availability to customers through regular follow-ups.
• Coordinate with the shipping/logistics department to ensure timely and efficient deliveries.
• Maintain and update customer records using the CRM system, including tracking interactions and generating sales reports.
• Support sales analysis and reporting, contributing insights and data for decision-making.
• Handle internal and external correspondence, including confidential documentation and reports.
• Assist in interdepartmental coordination and contribute to special projects as needed.

Skills and Experience:

• University degree in Business Administration, Maritime Studies, or a related field
• 2–3 years of experience in administrative or sales support roles
• Excellent command of English
• Proficiency in Microsoft Office, especially Excel
• Strong communication and interpersonal skills
• Exceptional organizational and multitasking abilities
• CRM system knowledge is a plus
• Professional attitude and discretion