Job Description:
· Manage clients’ accounts and work with them to agree payment plans
· Follow up with customers to ensure timely payments
· Monitor credit limits and identify any irregularities
· Prepare statements and reports in a timely manner
· Resolve customer queries and disputes
· Liaise with other departments to ensure customer accounts are up to date
· Monitor and update credit ratings
Skills and experience:
· Fluency in English
· Good knowledge of Microsoft Office
· Solid knowledge of accounting principles
· Organisational and time management skills
· Excellent communication and customer service skills
· Good problem-solving abilities
· A high level of accuracy and attention to detai