Credit Control Supervisor

About the role:

We are looking for a dedicated and detail-oriented professional to join our team as a Credit Control Supervisor. The ideal candidate will oversee credit management processes, ensuring consistent application of credit policies, conducting credit reviews, assessing customer creditworthiness, and optimizing receivables collection to minimize bad debt.

Key Responsibilities:

• Lead, support, and empower the Credit Control team to achieve collection objectives and drive continuous improvement in operational efficiency
• Monitor, review and report the department’s Key Performance Indicators (KPIs) on a monthly basis
• Design and improve reporting and evaluation tools to reduce credit exposure and proactively identify potential problem areas or customers
• Ensure timely and accurate reconciliation of customer account statements
• Collaborate closely with our internal Sales teams to establish collection approaches for key accounts
• Communicate directly with key clients holding outstanding balances to negotiate settlements or structured payment arrangements
• Manage receivables insurance policies and coordinate actions for the recovery of overdue accounts.

Required Qualifications:

• Bachelor's degree in Economics, Accounting, or a related field
• 3–5 years of relevant professional experience in a similar role, preferably ideally within a structured Credit Control function
• Proficiency in MS Excel (functions, pivot tables) and other MS Office applications
• Familiarity with SAP and reporting tools such as Power BI will be considered an asset
• Strong analytical thinking and attention to detail
• Team-oriented, adaptable, and able to manage time effectively
• Proven ability to meet deadlines and handle multiple priorities efficiently.

What we offer:

• Competitive remuneration package & extra benefits
• Dynamic, prestigious and highly distinguished working environment (Best workplace award in Greece for 11 years)
• Among top industries in international market trends
• Multiple learning & career opportunities