Key Responsibilities:

• Analysis of the customer activity targeting to maximize commercial opportunities and customer loyalty
• Designing multimedia campaigns & digital customer journeys for the loyalty scheme's awareness
• Customer base segmentation and introduction of targeted offers and services for loyalty members
• Budget forecasting, monthly KPIs reporting, YoY programs’ performance report
• Serving as the main administrator of the loyalty platform and providing business requirements for improvements
• Ensuring in-house alignment with diverse stakeholders (e.g. technical teams)
• Systematically monitor trends in the Greek & foreign market and best practices in customer loyalty

We will have the perfect match if you have:

• BSc degree in Marketing, Business Administration or related field
• At least 2 years experience in marketing, ideally in loyalty
• Experience in a B2B environment, CX, email & retail marketing will be highly appreciated
• Strong computer skills (Excel, PowerPoint)
• High Knowledge of marketing platforms such as CRM MS Dynamics will be considered a plus
• Fluent in English & Greek
• Analytical & organizational skills
• Understanding of numbers and customer insights
• Strong communication skills with customer centric approach & ability to solve problems

What to expect from us:

• Competitive remuneration package & extra benefits
• Hybrid working model (on site & remotely)
• Dynamic, prestigious and highly  distinguished working environment (Best workplace award in Greece for 9 years)
• Among top industries in international market trends
• Multiple learning & career opportunities
• Medical Health insurance