Senior E-Commerce Manager - Wellness Division

Fais Group of Companies operates in the retail/wholesale sector of sportswear, apparel, footwear & accessories for more than 45 years, dominating the Greek market and expanding its activities internationally.

The Group covers all distribution channels, focusing on strong cooperations with key wholesalers and long-term relationships, bringing powerful & innovative brands to the consumers. In retail, the Group operates flagship, stand-alone and multi-brand stores, corners within all major department stores, outlets and e-shops in Greece, Cyprus, Bulgaria, Romania and most recently in Czech Republic and Slovakia, representing top brands like Kalogirou, Haralas, Puma, Under Armour, KIKO Milano and Levi’s.

We are looking for a Senior E-Commerce Manager for our Wellness Division with a strong performance and growth mindset to manage and scale premium, high-end brands in the wellness, recovery and rejuvenation space.

This is a hands-on, multifaceted role with clear ownership of commercial performance, across B2C and selected B2B eCommerce flows.

The Role

You will have full ownership of the performance and growth of the eCommerce channels, with a core focus on:
revenue growth, conversion optimization, profitability and scalability, while consistently delivering premium brand experience.

Key Responsibilities

• End-to-end ownership of eCommerce P&L (revenue, margins, conversion)
• Design and execution of growth strategies (traffic, conversion, retention)
• Management of the commercial calendar (product launches, promotions, bundles)
• Pricing strategy optimization and margin management
• Coordination with performance marketing (Meta, Google, SEO, CRM)
• KPI analysis and performance tracking:  Conversion Rate, CAC, ROAS, AOV, LTV, Retention
• Continuous optimization of UX and customer journey
• Close collaboration with marketing and content teams
• Coordination with operations and logistics to support scalable growth
• Support of omnichannel strategy (eShop, retail, B2B touchpoints)

Requirements

• 6–8+ years of experience in eCommerce or Digital Growth roles
• Proven track record in eCommerce growth and scaling
• Strong understanding of performance marketing and funnels
• Highly analytical, data-driven mindset
• Experience in multi-brand environments
• Excellent command of the English language

Candidate Profile

• Strong commercial and growth-oriented mindset
• Passion for wellness, recovery, fitness and lifestyle performance
• Comfortable with ownership, accountability and targets
• Ability to balance premium brand positioning with performance objectives
• Entrepreneurial thinking – operates with an owner’s mindset

What We Offer

• A role with real impact on growth and revenue
• Collaboration with premium, high-end brands
• Dynamic environment with fast decision-making
• Competitive compensation package and career development opportunities

At Fais Group, we are committed to fostering a workplace built on mutual respect and equal employment opportunities for all. We value diversity and inclusion and do not discriminate on the basis of race, color, religion, gender, pregnancy, nationality, ethnic origin, age, disability, marital status, sexual orientation, or any other characteristic protected by law.

We believe that diversity and inclusion are essential to our success as a global brand, and we strive to attract, develop, and retain top talent from a diverse candidate pool.

We thank all applicants for their interest; only shortlisted candidates will be contacted.