Sales Operations Coordinator - TECHNOGYM

Fais Group of Companies operates in the retail/wholesale sector of sportswear, apparel, footwear & accessories for more than 45 years, dominating the Greek market and expanding its activities internationally.

The Group covers all distribution channels, focusing on strong cooperations with key wholesalers and long-term relationships, bringing powerful & innovative brands to the consumers. In retail, the Group operates flagship, stand-alone and multi-brand stores, corners within all major department stores, outlets and e-shops in Greece, Cyprus, Bulgaria, Romania and most recently in Czech Republic and Slovakia, representing top brands like Kalogirou, Haralas, Puma, Under Armour, KIKO Milano and Levi’s.

About the Role

Technogym, part of the Fais Group of Companies in Greece, is the global leader in fitness, wellness, and health solutions. Are you passionate about wellness, technology, and innovation? Fais group’s Wellness Division is thrilled to announce several new career opportunities that could be the perfect fit for your talents and ambitions.

At Wellness Division, we believe in empowering people to live healthier and happier lives through our state-of-the-art fitness equipment and digital solutions. We are dedicated to creating an environment that fosters creativity, professional growth, and a strong sense of community.

Responsibilities

• Being responsible for organizingdelivery and installation (D&I) of new products/ equipment, ensuring “white gloves” delivery, managing the whole process from the point of the customer’s approval until the completion of each project.
• Working closely with sales for providing on time D&I costs of upcoming projects.
• Overseeing new products/equipment loadings and ensuring the on-time arrival of them, according to the agreed deadlines.
• Registering new orders in our ERP system.
• Being in contact with customer’s representative, transportation company, after sales department and 3PL partner in order to coordinate the whole process.
• Working closely with after sales to secure available installation dates when needed
• Monitoring domestic transportation costs and try to develop our partner’s network to establish more profitable partnerships.
• Having regular contact with customers and dealing with their demands.
• Monitoring equipment stock levels and placing the necessary orders to HQ.

Requirements

• Minimum 3 years of experience in a similar position.
• Bachelor’s degree in relevant field.
• Excellent use of English language both verbal and written
• MS office proficiency.
• Excellent organizational and communication skills.
• Ability to solve problems under pressure and deal with multiple tasks at the same time.
• Customer and Process Oriented.
• Previous experience with ERP software.
• Team Player, Proactive, Self-driven.

What We Offer

• An inspiring and supportive work environment.
• Opportunities for career growth and development within a thriving wellness brand.
• Competitive salary and benefits.