Junior IT Support Engineer

Μαρούσι, Αθήνα, Ελλάδα | General

In Evergrow S.A. we are looking for a Junior IT Support Engineer on behalf of Connectline S.A., a proud member of the ARTION Group of companies, which offers integrated business solutions including ERP, HRM, CRM, Business Intelligence ( BI), Warehouse Management System (VMS), and Cloud BI services.

Established in 1998, Connect Line has been a leading player in the IT industry. As the largest and most reliable partner of SoftOne, we provide top-notch development and implementation services for integrated information systems.

Core Responsibilities

As a Junior IT Support Engineer, your role will be primarily assistive and supportive, working closely with the Senior IT associates to ensure the smooth operation of internal systems and users' support.

Assist in troubleshooting basic network, hardware, and software issues.
Support the IT team in configuring and maintaining network devices.
Resolve users' connectivity problems, VPN access, and account issues.
Provide support with user account creation, permission management, and use of cloud platforms (Azure, Office 365).
Collaborate with senior engineers to document IT procedures and troubleshooting steps.

Requirements

Degree in Computer Science, IT, or a related field (preferred but not a must).
Basic knowledge of networking concepts. Experience with cloud platforms (Azure, Office 365) would be considered a plus.
Good command of the English language.
Team spirit, positive personality.

The company offers a dynamic and supportive work environment that fosters personal and professional growth, and commitment to work-life balance.

All applications will be treated as strictly confidential.

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