Non-Motor Claims Team Leader

We are seeking a dynamic Non-Motor Claims Team Leader to join our organization and lead a team dedicated to delivering excellent claims management services.  

Role Responsibilities  

As a Non-Motor Claims Team Leader, you will be responsible to: 

• Lead, motivate, and develop the claims team to achieve high performance and meet organizational objectives. 
• Ensure adherence to established processes and regulatory compliance across all claims operations. 
• Conduct regular audits to identify risks and ensure robust controls are in place. 
• Review and approve non-motor claims for compensation in line with company policies. 
• Respond promptly to inquiries and requests from partners, policyholders, and other stakeholders. 
• Liaise with assessors and experts to ensure accurate and efficient claims handling. 
• Produce and analyze statistical reports 
• Oversee the team's review of pending and settled claims to maintain accuracy and efficiency. 

Knowledge, Skills & Experience 

• BA/BS degree or equivalent 
• 8-10 years of experience in Non - Motor Claims Handling 
• Knowledge of motor claims handling will be considered as a plus 
• Knowledge of motor claims handling will be considered as a plus 
• Proficient in using Microsoft Office tools (e.g., Excel, Word, PowerPoint). 
• Fluency in English, both written and spoken. 
• Excellent  understanding of reinsurance contracts and their application. 
• Strong communication and interpersonal skills for engaging with stakeholders and guiding a team. 
• Analytical mindset with the ability to generate and interpret statistical data. 
• A proactive and problem-solving approach to managing challenges and risks. 

What we offer 

Our goal is to attract the best of the best and to ensure that our people enjoy their work environment. Thus, we offer our employees a variety of benefits: 

• The opportunity to work in a leading insurance company with prominent positioning in the local market 
• A competitive compensation package relevant to qualifications 
• Continuous training and development opportunities 
• Health Insurance Plan 
• Hybrid Working Model