Business Analyst

About the Role:

The Business Analyst will collaborate with various departments and stakeholders to gather, document, and analyze business requirements, processes, and workflows. Will translate these requirements into functional specifications for technology/business intelligence teams and work closely with project managers, developers, and testers to ensure successful project delivery. The Business Analyst will also be involved in identifying areas for process improvement and recommending solutions to enhance operational efficiency and effectiveness.

Key Responsibilities

• Work closely with business stakeholders to understand their needs, objectives and challenges.
• Elicit, document and analyze business requirements, processes and workflows.
• Translate business requirements into clear and concise functional specifications for technical issues.
• Collaborate with technology teams to design solutions that meet business needs.
• Propose innovative and practical solutions to address business challenges.
• Ensure that proposed solutions align with the organization's strategic goals and technological capabilities.
• Serve as a liaison between business stakeholders and technology teams.
• Communicate complex technical concepts to non-technical stakeholders.
• Present findings, recommendations, and project updates to various audiences.
• Create detailed documentation including business requirements, process flows, use cases, and user stories.
• Maintain accurate and up-to-date project documentation throughout the project lifecycle.
• Collaborate with project managers to define project scope, objectives, and deliverables.
• Assist in project planning, estimation, and resource allocation.
• Monitor project progress and identify potential risks or deviations from the plan.
• Participate in system testing, user acceptance testing, and validation of implemented solutions.
• Ensure that delivered solutions meet the specified requirements and are of high quality.
• Identify areas for process optimization and efficiency enhancement.
• Recommend process improvements and assist in their implementation.

Qualifications and Requirements

• Professional Experience: 1-3 years of professional experience in a similar role. Experience working with/for clients in FS/Banking sector.
  Experience in training users will be considered a plus.
• Technical Skill: Working experience in business intelligence technologies (e.g. SQL).
  Familiarity with industry technology systems to gather data.
  Good knowledge of MS Office (Excel, Workflows etc.).
  Experience testing and mapping various business processes and protocols.
• Communication Skills: Excellent communication and leadership skills.
  Strong written and verbal communication.
  Good knowledge of English, both written and verbal.
• Key Competencies: Ability to effectively communicate and influence key stakeholders to support proposed strategies, process improvements and operational decisions.

Personal Attributes

• Resourcefulness and creative problem-solving skills.

Benefits

• Competitive salary and benefits package. 
• Private Life & Health Insurance.
• Participation in Bonus Scheme.
• Opportunities for professional growth and development.