ERP Support Consultant

Who We Are: a leading business software and services provider in South East Europe and the Middle East. We offer an integrated business software suite with ERP, CRM, Retail, WMS, Mobile, HCM, e-Commerce and e-Invoicing as well as a range of software for Verticals such as Pharma Distribution and Pharmacies, Retail, Real Estate and other. With more than 20 years of experience, thousands of clients, a highly skilled Channel Partner network and more than 600 employees, we continuously invest in advanced technologies and professional development of our people.

We are growing our Customer Support team in Thessaloniki and are excited to welcome passionate professionals to join us as ERP Support Consultants. Are you ready to take the next step in your career?

Key Responsibilities:

·        Deliver exceptional business and technical support to customers and partners, ensuring smooth experiences.

·        Monitor and resolve software-related issues, maintaining optimal performance and reliability.

·        Empower users through tailored advice and comprehensive training on software usage.

·        Collaborate effectively with consultants and development teams.

·        Master Entersoft’s cutting-edge software products and solutions, becoming a trusted expert across the full product range.

Desired Skills & Experience:

·        Bachelor’s or Master’s Degree in Information Technology, Computer Science or any other related studies

·        3+ years of proven working experience in delivering software solutions

·        Strong knowledge of Databases (Microsoft SQL Server)

·        Familiarity with ERP software

·        Team player with strong interpersonal skills

·        Excellent verbal and written communication skills in both Greek and English

·        Ability to collaborate, perform and meet strict deadlines

·        Customer-oriented mindset with a commitment to delivering high-quality service

What we offer:

For the right talent that want to be part of our innovation-driven environment and high-performance culture, our offering includes:

·        Competitive remuneration package

·        Private health insurance plan

·        Benefits such as gift cards, meal tickets, personal travelling expenses etc.

·        Continuous training opportunities and certifications

·        A positive and supportive working environment

·        Corporate laptop and equipment