Technical Business Analyst

ENTERSOFTONE - Redefining Business Software in an AI-powered Future

Established in 2025 through the strategic merger of Entersoft and SOFTONE, ENTERSOFTONE is a leading business software vendor in SE Europe. With more than 1,500 employees and an extensive network of 700+ specialized partners, effectively serving a growing customer base of 90,000+ businesses across four countries (Greece, Cyprus, Bulgaria, and Romania).

Driven by a clear vision and deep expertise, ENTERSOFTONE transforms innovation into tangible business value. Leveraging Cloud, Web, and AI technologies, we deliver reliable, intuitive, and scalable solutions—including ERP, CRM, HCM/Payroll, WMS, Accounting, e-Invoicing, Digital Commerce, mobile apps, and industry-specific tools—that help businesses work smarter, move faster, and grow sustainably. At ENTERSOFTONE, we turn innovation into real business value - unlocking the full potential of enterprises in today’s fast-changing digital era.

We are looking for a Technical Business Analyst to join our high caliber team.

Your Role

• Participate in end-to-end implementation of CRM & Mobile solutions (Entersoft SFA/VanSales)
• Analyze needs, gather requirements, and define best practices
• Configure and test solutions based on each client’s business workflows
• Train end users and provide post-go-live support
• Create documentation and manuals, and manage change requests
• Maintain continuous communication with clients, presales, and technical teams
• Play an active role in workshops, reviews, and optimization of configurations

Your Qualifications & Skills

• Bachelor’s or Master’s degree in Computer Science, Economics, Business Administration, or a related field
• Very good knowledge of SQL (Microsoft SQL Server – essential)
• Good knowledge or experience in CRM, ERP, or mobile apps (preferred)
• Ability to analyze business needs and processes
• Excellent command of Greek & English
• Team spirit, analytical thinking, and a customer-centric approach
• Experience in software implementations or B2B customer support is a plus

Your Benefits

We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:

💰Competitive remuneration package

❤️Private health insurance plan

🏠Hybrid working model

💯Opportunity to work alongside people who are always eager to mentor

🚍Transportation with company’s bus from central stations

📖 Funded training & development opportunities

🥪Catering food services