Software Support Consultant

ENTERSOFTONE - Redefining Business Software in an AI-powered Future  

ENTERSOFTONE supports 90,000+ businesses with 1,500+ employees across 10 cities in 4 countries. We deliver Cloud, Web, and AI-driven solutions (ERP, CRM, HCM, WMS, e-Invoicing) to help organizations work smarter, grow faster, and leverage AI insights.          

We are looking for a motivated  Software Support Consultant to join our dynamic and high-caliber team.

Your Contribution to the Team

• Provide first-level technical support for ENTERSOFT / SOFTONE applications to end customers

• Assist in the daily monitoring, servicing, and support of customer requests

• Participate in the analysis of customer needs and suggest basic improvements in application usage

• Support senior consultants in implementation and troubleshooting processes

• Maintain documentation of customer issues and solutions

• Contribute to delivering high-quality customer service and ensuring customer satisfaction

Your Qualifications & Competencies

• Bachelor’s degree (or final-year student) in Computer Science, Information Technology, Economics, or a related field

• Basic knowledge of Databases (Microsoft SQL Server)

• Familiarity with business software systems will be considered a plus

• Good verbal and written communication skills in English

• Strong willingness to learn and develop technical skills

• Problem-solving mindset and analytical thinking

• Ability to work both independently and as part of a team

• Customer-oriented approach with attention to detail

Your Benefits:

We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:

💰Competitive remuneration package

❤️Private health insurance plan

🏠Hybrid working model

🚍Transportation with company’s bus from central stations

💯Opportunity to work alongside people who are always eager to mentor

📖 Funded training & development opportunities

🥪Catering food services