Software Support Consultant

Athens (Center), Attiki, Greece | Software Implementation & Consulting

ENTERSOFTONE - Redefining Business Software in an AI-powered Future

Established in 2025 through the strategic merger of Entersoft and SOFTONE, ENTERSOFTONE is a leading business software vendor in SE Europe with more than 1,500 employees and an extensive network of 700+ specialized partners, effectively serving a growing customer base of 90,000+ businesses across four countries (Greece, Cyprus, Bulgaria, and Romania).Driven by a strong vision, long-term strategy, and deep expertise, ENTERSOFTONE bridges the gap between cutting-edge innovation and real business challenges, delivering reliable, intuitive, and scalable solutions for sustainable growth. Utilizing Cloud, Web, and AI technologies, we offer a comprehensive product portfolio (ERP, CRM, HCM/Payroll, WMS, Accounting, e-Invoicing, Digital Commerce, mobile applications and industry-specific solutions) that empowers every business, enabling it to work smarter, faster, and more successfully.

At ENTERSOFTONE, we turn innovation into real business value - unlocking the full potential of enterprises in today’s fast-changing digital era.

We are looking for a motivated Software Support Consultant to join our dynamic and high-caliber team.

Your Contribution to the Team

Provide first-level technical support for ENTERSOFT / SOFTONE applications to end customers
Assist in the daily monitoring, servicing, and support of customer requests
Participate in the analysis of customer needs and suggest basic improvements in application usage
Support senior consultants in implementation and troubleshooting processes
Maintain documentation of customer issues and solutions
Contribute to delivering high-quality customer service and ensuring customer satisfaction

Your Qualifications & Competencies

Bachelor’s degree (or final-year student) in Computer Science, Information Technology, Economics, or a related field
Basic knowledge of Databases (Microsoft SQL Server)
Familiarity with business software systems will be considered a plus
Good verbal and written communication skills in English
Strong willingness to learn and develop technical skills
Problem-solving mindset and analytical thinking
Ability to work both independently and as part of a team
Customer-oriented approach with attention to detail

Your Benefits:

We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:

💰Competitive remuneration package

❤️Private health insurance plan

🏠Hybrid working model

💯Opportunity to work alongside people who are always eager to mentor

📖 Funded training & development opportunities

🥪Catering food services

Apply for this job