Einvoicing Support Consultant

ENTERSOFTONE - Redefining Business Software in an AI-powered Future

Established in 2025 through the strategic merger of Entersoft and SOFTONE, ENTERSOFTONE is a leading business software vendor in SE Europe with more than 1,500 employees and an extensive network of 700+ specialized partners, effectively serving a growing customer base of 90,000+ businesses across four countries (Greece, Cyprus, Bulgaria, and Romania).

Driven by a strong vision, long-term strategy, and deep expertise, ENTERSOFTONE bridges the gap between cutting-edge innovation and real business challenges, delivering reliable, intuitive, and scalable solutions for sustainable growth. Utilizing Cloud, Web, and AI technologies, we offer a comprehensive product portfolio (ERP, CRM, HCM/Payroll, WMS, Accounting, e-Invoicing, Digital Commerce, mobile applications and industry-specific solutions) that empowers every business, enabling it to work smarter, faster, and more successfully.

At ENTERSOFTONE, we turn innovation into real business value - unlocking the full potential of enterprises in today’s fast-changing digital era.

We are looking for a EINVOICING Support Consultant to join our high high caliber team.

Your contribution to the success of the team

• Responding to incidents as 1st level support - analyzing, investigating and escalating issues to the development team
• Continuous analysis and initiation of system and process improvements/changes, received requirements, always prioritizing risks
• Partner support via email / e-ticket
• Respond to partner issues
• Assist partners with implementation and training
• Analyze and report product malfunctions
• Collect requirements, analyze businesses, and execute process workshop

Your Qualifications & Competencies

• Bachelor’s Degree in Computer Science, Business Administration, Finance, Accounting or relevant field
• Desired previous work experience as an ERP / Support Consultant in accounting applications
• Very good knowledge of myDATA (IAPR) - especially on Revenues
• Very good knowledge of ERP software, especially knowledge of Softone ERP will be considered as a strong asset
• Excellent communication and interpersonal skills
• Excellent problem-solving skills and the ability to troubleshoot technical issues independently.
• Excellent customer – oriented skills
• Very good command of English language

We will consider as an advantage

• Experience with Freshdesk or similar ticketing systems

Your Benefits
We are growing our team with the vision of attracting and developing talented professionals who will contribute to the growth of the company. As a result, we offer:

💰Competitive remuneration package

❤️Private health insurance

🏠Hybrid working model & flexible working hours

💯Opportunity to work alongside experienced people who are always eager to mentor

📖 Funded training & development opportunities

🥪Subsidized onsite high quality catering food services & snacks