Sales Support Specialist

The merger of SOFTONE and Entersoft has formed the largest provider of business software products and services in Greece. This newly unified organization now boasts over 1,500 employees and an extensive network of 700+ specialized partners, effectively serving a growing customer base of 90,000+ businesses across four countries (Greece, Cyprus, Bulgaria, and Romania).

With strong expertise, high specialization, and continuous investment in innovation, the new organization offers a comprehensive portfolio of digital solutions—ranging from ERP, CRM, HCM, and Accounting to Digital Commerce platforms, E-Invoicing services, solutions for freelancers and small businesses, ESG Reporting, E-Procurement, and industry-specific applications for retail, hospitality, and other sectors. These solutions provide high added value to businesses, actively supporting their digital transformation across all processes.

For more information, visit: 🌐 www.softone.gr 🌐 www.entersoft.gr

We are looking for a Sales Support Specialist to join our high caliber team.

Your Role

As a Sales Support Specialist, you will be responsible for handling customer orders, managing contracts, and ensuring accurate CRM data updates. You will collaborate with different teams to provide excellent customer support and contribute to the smooth operation of sales processes.

Your contribution to the success of the team

· Drafting and managing contracts

· Updating and managing ENTERSOFT CRM with customer data (tax and financial information)

· Hands-on experience with Entersoft ERP is a must

· Processing orders

· Customer service

Your Qualifications & Competencies

· 2-3 years of experience in a similar role

· Bachelor's degree in Business Administration or a related field

· Excellent written and verbal communication skills in Greek and English

· Proficiency in ERP/CRM systems

· Excellent knowledge of MS Office

· Team spirit, adaptability, and strong organizational skills are essential

Benefits

We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:

💰Competitive remuneration package

❤️Private health insurance plan

🏠Hybrid working model

💯Opportunity to work alongside people who are always eager to mentor

🚍Transportation with company’s bus from central stations

📖 Funded training & development opportunities

🥪Catering food services