The merger of ENTERSOFT and SOFTONE has formed the largest provider of business software products and services in Greece. This newly unified organization now boasts over 1,500 employees and an extensive network of 700+ specialized partners, effectively serving a growing customer base of 90,000+ businesses across four countries (Greece, Cyprus, Bulgaria, and Romania).
With strong expertise, high specialization, and continuous investment in innovation, the new organization offers a comprehensive portfolio of digital solutions—ranging from ERP, CRM, HCM, and Accounting to Digital Commerce platforms, E-Invoicing services, solutions for freelancers and small businesses, ESG Reporting, E-Procurement, and industry-specific applications for retail, hospitality, and other sectors. These solutions provide high added value to businesses, actively supporting their digital transformation across all processes.
For more information, visit:
🌐 www.softone.gr
🌐 www.entersoft.gr
We are looking for a 3rd Level Support Technician to join our high caliber team.
Your contribution to the success of the team:
Provide expert technical assistance and support to end-users
Diagnose and troubleshoot software issues, offering effective solutions
Advise and train users on proper software use
Collect and share customer feedback with internal teams to improve products and processes
Your Qualifications & Competencies
Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field
Strong knowledge of SQL and hands-on experience with Microsoft SQL Server
Familiarity with ERP, CRM, or other business software is a plus
Excellent verbal and written communication skills in English
Strong interpersonal skills and customer-oriented mindset
Excellent problem-solving and analytical skills
Ability to work both independently and collaboratively in a team
Commitment to delivering high-quality service
Your Benefits:
We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:
💰Competitive remuneration package
❤️Private health insurance plan
🏠Hybrid working model
💯Opportunity to work alongside people who are always eager to mentor
🚍Transportation with company’s bus from central stations
📖 Funded training & development opportunities
🥪Catering food services
