ENTERSOFTONE - Redefining Business Software in an AI-powered Future
ENTERSOFTONE supports 90,000+ businesses with 1,500+ employees across 10 cities in 4 countries. We deliver Cloud, Web, and AI-driven solutions (ERP, CRM, HCM, WMS, e-Invoicing) to help organizations work smarter, grow faster, and leverage AI insights.
We are looking for a motivated Software Support Consultant to join our dynamic and high-caliber team.
Your Contribution to the Team
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Provide first-level technical support for ENTERSOFT / SOFTONE applications to end customers
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Assist in the daily monitoring, servicing, and support of customer requests
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Participate in the analysis of customer needs and suggest basic improvements in application usage
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Support senior consultants in implementation and troubleshooting processes
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Maintain documentation of customer issues and solutions
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Contribute to delivering high-quality customer service and ensuring customer satisfaction
Your Qualifications & Competencies
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Bachelor’s degree (or final-year student) in Computer Science, Information Technology, Economics, or a related field
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Basic knowledge of Databases (Microsoft SQL Server)
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Familiarity with business software systems will be considered a plus
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Good verbal and written communication skills in English
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Strong willingness to learn and develop technical skills
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Problem-solving mindset and analytical thinking
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Ability to work both independently and as part of a team
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Customer-oriented approach with attention to detail
Your Benefits:
We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:
💰Competitive remuneration package
❤️Private health insurance plan
🏠Hybrid working model
🚍Transportation with company’s bus from central stations
💯Opportunity to work alongside people who are always eager to mentor
📖 Funded training & development opportunities
🥪Catering food services