IT Application Owner
ELPEN Pharmaceutical Co. Inc. is a leading pharmaceutical manufacturing company dedicated to innovation, quality, and improving lives through science. With a workforce of approximately 1,500 professionals and two manufacturing sites, we are committed to maintaining the highest standards of safety, health, and environmental responsibility across all our operations.
Position Overview
We are seeking an experienced IT Application Owner to serve as the technical owner of key business applications, ensuring their stability, performance, and continuous improvement. Reporting directly to the Software Application Manager, this role combines hands-on technical expertise with a strong understanding of business processes to deliver robust and compliant solutions.
As the primary point of technical expertise, the IT Application Owner will work closely with Business Analysts/Product Owners to translate business requirements into effective system configurations and integrations.
Main Responsibilities:
- Take end-to-end ownership of enterprise apps (e.g CRM, ERP, LIMS, WMS)
- Manage their full lifecycle → upgrades, patches, migrations, performance, security
- Do hands-on configuration, customization & administration to meet business needs
- Ensure smooth integrations & data flows across applications, leveraging APIs, databases & ETL tools and middleware
- Be the technical partner of the Business Analyst/Product Owner
- Provide Level 2/3 support, ensuring timely resolution of complex technical issues
- Communicate technical concepts in clear, business-friendly language to non-tech colleagues
- Keep everything compliant with GxP, CSV, and change control standards
Main Requirements:
- 3+ years as Application Admin / System Specialist / similar role
- Deep expertise in at least one enterprise app domain (CRM, ERP, LIMS, WMS)
- Strong skills in SQL, troubleshooting & problem solving
- A systems thinker – you see the bigger picture, not just the app
- Strong team player, fluent in English & Greek
Additional skills to be considered as advantages:
- Pharma/biotech/GxP experience
- Hands-on with API integrations (REST/SOAP)
- Scripting skills for automation, data transformation, and integration tasks (Python or equivalent)
- ITIL know-how (incident, problem, change management)
- Experience managing vendors & technical projects
All CVs are managed with absolute confidentiality and in accordance with the GDPR regulation.