About the Job

DIAS INTERBANKING SYSTEMS S.A. launched its operations in 1989 and constitutes the national Automated Clearing House. In 2025, DIAS processed 540.4 million transactions, valued at €544.4 billion, setting a new historic record in its 37 years of operation. The Company's shareholders are the Bank of Greece and major banks.

Our strategy is to develop innovative payment solutions used by everybody, such as IRIS and RF/QR code payments, in cooperation with the financial ecosystem. Our services address both public and private sectors and contribute to payments modernization that strengthens the national economy.

We deliver at scale and speed and what we do is unique. Working at DIAS every day is an opportunity for you to contribute and shape the future of electronic interbank payments.

Our employees are an integral part of the Company and the driving force behind its successful course and growth. DIAS, as a certified Great Place to Work for 2022, 2024 and 2025,2026 has created a work environment of mutual trust and respect that acknowledges and rewards contribution. Want to be part of our evolving leading role as a financial innovation hub in Greece?

Role Description

The Account Manager will be a member of the Client Services Department's team and will handle issues related to the promotion and management of DIAS Payment System products and services. You’ll need to demonstrate enthusiasm, high motivation, and passion to develop fast in a challenging working environment.

Responsibilities

• Manage the admission and change procedures of Payment Service Providers and associated organizations
• Handle the management and operational support of Payment Service Providers and associated organizations payments with a focus on improving customer experience
• Propose actions for the development and improvement of DIAS payment services based on customer’s services requirements/needs
• Build strong client relationships and identify opportunities to grow business
• Ensure the timely and successful delivery of our services according to customer needs and objectives
• Analyze data to understand changing needs
• Ensure projects are delivered according to agreed timelines and customer expectations
• Coordinate and follow up all stakeholders for on time delivery
• Gather customer feedback and communicate market requirements to internal product teams

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Business Administration or other relevant field. Master’s degree in a related field is desired
• 3 - 5 years of relevant work experience
• Fluency in English language, both written and verbal is mandatory
• Excellent MS Office knowledge
• Knowledge of banking operations/products, SEPA payment services and DIAS products
• Excellent communication, presentation, negotiation skills and solution-oriented approach
• Analytical thinking and problem-solving skills
• Strong emphasis on accuracy & detail
• Excellent time and project management skills

Why would you enjoy working with us?

As member of our team:

• You will be working with a fast-growing tech company that is helping to shape electronic payments in Greece
• You will find a work setting based on meritocracy, transparency and recognition aimed at fostering excellence and advancement in all areas
• You will take part in training, specialized seminars and other educational programs to help you broaden your knowledge
• You will develop abilities and skills that will help you grow

What we offer:

• Competitive remuneration package
• Private health & life insurance plan for you and your family
• Children allowances
• Meal benefits
• Hybrid working model
• Training & development opportunities
• A positive and supportive working environment

At DIAS we are proud to provide equal opportunities to everyone. We support and encourage diversity, equality, and inclusiveness. We strongly advocate and apply the approach that if someone has knowledge, integrity, courage, perseverance, but also love for the subject they deal with, they should have every opportunity to test their strengths and excel.

DIAS will be processing personal data you provide in full compliance with the applicable European and domestic legislation, including the General Data Protection Regulation (GDPR) (EU) 2016/679. Your personal information will be treated confidentially and used solely for recruitment purposes.