Junior Accountant – Reconciliations & Refunds

Junior Accountant

BOX NOW is reshaping last-mile delivery in Greece through our smart parcel locker network and digital-first customer experience. As we scale rapidly, we’re strengthening  our Finance team to keep our operations smooth, transparent and customer-centric. We’re looking for a detail-oriented Junior Accountant whose primary focus will be processing customer refunds and performing account reconciliations. You’ll work closely with teams to ensure accuracy in refund issuance, maintain up-to-date ledger balances, and support month-end close.

Responsibilities

·       Review refund requests and supporting documentation.

·       Initiate and track refund payments (bank transfers, credit-card reversals, voucher issuances).

·       Communicate with customers and internal teams to clarify and resolve refund issues.

·       Reconcile daily transaction batches against bank statements and payment-gateway reports.

·       Investigate and clear reconciling items (timing differences, chargebacks, fees).

·       Post refund and adjustment journal entries accurately and timely.

·       Ensure sub-ledger and general ledger balances agree.

·       Assist in preparing daily/weekly reports on refund volumes, aging of unreconciled items, and exception logs.

·       Highlight trends or discrepancies to the Finance Manager.

·       Help with cut-off testing for receivables and payables.

·       Verify that all refund-related entries are captured.

·      Support the wider team on special projects, audits, or data-cleanup initiatives as needed.

Qualifications & Skills

·       Bachelor’s degree in Accounting, Finance or related discipline.

·       0–2 years of practical accounting experience (internship or entry-level preferred).

·       Familiarity with Greek VAT rules and basic tax concepts.

·       Hands-on proficiency in Excel (pivot tables, VLOOKUP/XLOOKUP).

·       Experience or willingness to learn Epsilon Net, or similar ERP/accounting platforms.

·       Methodical mindset with high attention to detail.

·       Strong verbal/written communication skills in Greek and English.

·       Ability to multitask, prioritize, and meet deadlines.