Order Management Coordinator

Through its in-depth industry knowledge and expertise, Accelion’s goal is to undertake all actions related to the personnel of an organization in order to allow each company to reduce its operational costs and focus on its main business activity. The know-how acquired in recent years and Accelion’s engagement with the entire range of specialties, make the company a partner that provides immediate and efficient high-level services, with consistency and professionalism.

On behalf of our client, a multinational  logistics and process automation corporation in Kifisia , we are currently seeking, an enthusiastic

Order Management Coordinator

Main Responsibilities

• Handling the “order-to-cash process” for serial products – recording the orders, clearing the delivery date,

• handling of order documents, invoice creation and correction (credit, debit notes, etc.).

•  Responsible for identification and recording of customer needs

•  Clarification and coordination of customer requests as well as provision of a solution in coordination with

• internal support departments (MPM, FCI, MAE, Sales, INS-SAL, etc.) and the headquarter departments (CU

• order handling/clearing, CU logistics, etc.)

•  Processing of SAP customer topics: order management, including samples & loan units/ obligo management /

• turnover tax topics/ customs compliance/ supplier declarations/ complaints etc.

•  Working with e-business solutions (customer portals, EDI)

•  Active use of CRM especially activity management and complaints

•  Support of the realization of valid SSU-AT sales and marketing strategies

Candidate Profile:

• Bc in Business Administration, Logistics, Accounting  or a related field

• Strong organizational multitasking skills, with the ability to manage multiple priorities

• Excellent communication and interpersonal skills, capable of working effectively with customers, team members, and external partners

• Precise and reliable 

• Communication skills (English, basic knowledge)

• Previous experience in order management, customer service, or logistics

• Proficiency in order management - SAP (preferred) 

On top of a challenging work environment, we are offering:

• Competitive compensation

• Excellent working environment

• Mentoring, coaching, personalized annual learning 

• Opportunity to develop within the corporation