Epsilon Net Group of Companies, awarded with 8 Nationals and 3 European Best Workplace awards is seeking for a Technical Support Services  to join our dynamic team! 

At Epsilon Net we invest in and are inspired by our people, working all together as a team to offer top-quality products and services that guarantee enhanced customer experience and satisfaction.

Responsibilities:

• Installing and configuring Epsilon Net’s Software to customer premises (Cloud or On-Premise)
• Provide 1st level customer support services on Epsilon Net’s Software
• Configure, troubleshoot, repair and provide accurate, creative solutions to technical issues while ensuring customers satisfaction
• Prioritizes projects and operations tasks effectively 

Recuirements:

• A degree in Computer Science or Information Technology
• Excellent communication skills (both written & oral)
• Excellent Problem-solving skills
• Enjoy being a team player

Nice to have:

• Microsoft SQL Databases Experience
• Familiar with Epsilon Net’s Software
• Customer Service Experience

We offer:

• Excellent working environment (8 National & 3 European awards as Best Workplace)
• Competitive remuneration package
• Private medical insurance
• Ongoing training, opportunities & career development
• Free participation in Epsilon Training & Epsilon College educational programs
• Opportunities for career growth and development