Τechnical Support Services (Δυνατότητα Τηλεργασίας)

Θεσσαλονίκη, Ν. Θεσσαλονίκης, Ελλάδα | Support

Epsilon Net Group of Companies, awarded with 8 Nationals and 3 European Best Workplace awards is seeking for a Technical Support Services  to join our dynamic team! 

At Epsilon Net we invest in and are inspired by our people, working all together as a team to offer top-quality products and services that guarantee enhanced customer experience and satisfaction.

 

Responsibilities:

  • Installing and configuring Epsilon Net’s Software to customer premises (Cloud or On-Premise)
  • Provide 1st level customer support services on Epsilon Net’s Software
  • Configure, troubleshoot, repair and provide accurate, creative solutions to technical issues while ensuring customers satisfaction
  • Prioritizes projects and operations tasks effectively 

 

Recuirements:

  • A degree in Computer Science or Information Technology
  • Excellent communication skills (both written & oral)
  • Excellent Problem-solving skills
  • Enjoy being a team player

Nice to have:

  • Microsoft SQL Databases Experience
  • Familiar with Epsilon Net’s Software
  • Customer Service Experience

We offer:

  • Excellent working environment (8 National & 3 European awards as Best Workplace)
  • Competitive remuneration package
  • Private medical insurance
  • Ongoing training, opportunities & career development
  • Free participation in Epsilon Training & Epsilon College educational programs
  • Opportunities for career growth and development
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