Τechnical Support Services (Δυνατότητα Τηλεργασίας)
Θεσσαλονίκη, Ν. Θεσσαλονίκης, Ελλάδα |
Support
Epsilon Net Group of Companies, awarded with 8 Nationals and 3 European Best Workplace awards is seeking for a Technical Support Services to join our dynamic team!
At Epsilon Net we invest in and are inspired by our people, working all together as a team to offer top-quality products and services that guarantee enhanced customer experience and satisfaction.
Responsibilities:
- Installing and configuring Epsilon Net’s Software to customer premises (Cloud or On-Premise)
- Provide 1st level customer support services on Epsilon Net’s Software
- Configure, troubleshoot, repair and provide accurate, creative solutions to technical issues while ensuring customers satisfaction
- Prioritizes projects and operations tasks effectively
Recuirements:
- A degree in Computer Science or Information Technology
- Excellent communication skills (both written & oral)
- Excellent Problem-solving skills
- Enjoy being a team player
Nice to have:
- Microsoft SQL Databases Experience
- Familiar with Epsilon Net’s Software
- Customer Service Experience
We offer:
- Excellent working environment (8 National & 3 European awards as Best Workplace)
- Competitive remuneration package
- Private medical insurance
- Ongoing training, opportunities & career development
- Free participation in Epsilon Training & Epsilon College educational programs
- Opportunities for career growth and development