About the role

As a Bartender, you are a key contributor to the exceptional service experience we provide to our guests. Your role involves preparing drink orders, maintaining the bar's cleanliness, and ensuring a positive atmosphere. Your commitment to guest personalized service, guest satisfaction and teamwork is vital to the success of our beverage services.

About Phāea

PHĀEA is a leader in the Greek hospitality industry, bringing an authentic approach to experiential travel and luxury – one that is inspiring yet effortless, elevated yet conscious, highly curated yet understated.

Born in Crete, PHĀEA comprises a collection of properties – Phāea Blue, a member of SLH, Phāea Cretan Malia, a member of Design Hotels, Village Heights Resort and Koutouloufari Village Holiday Club. These properties blend bold design, responsible living, and authentic experiences, immersing visitors in the genuine Greece. PHĀEA is expanding to introduce undiscovered Greek destinations into its portfolio. 

Together, we are on a journey of learning and evolution, where every day is an opportunity to develop new skills, to embrace new experiences, and to take another step forward towards our vision of an altogether kinder hospitality.

Culture Fit

• Contribute to the curation of extraordinary, guest-centric, luxury and meaningful travel experiences that tell the story of a truer, more timeless Greece.
• Contribute to a culture of collaboration by crafting authentic relationships and encouraging the personal and professional growth.
• Engage with and support the values of Phāea – Consciousness – Innovation and Community - through your day-to-day work and your interaction with team members and guests.

Job Fit- Responsibilities

• Deliver personalized guest service, including welcoming guests warmly and addressing their needs effectively.
• Foster teamwork and clear communication with colleagues, maintaining positive work relationships.
• Prepare drink orders according to specified recipes, open, and serve wine/champagne bottles.
• Maintain bar cleanliness and set-up guidelines, prepare garnishes and stock supplies, anticipate replenishment needs and communicate promptly.
• Handle closing duties and cash transactions securely and efficiently.
• Support sustainability initiatives within the organization.

Must-Have

• Previous experience as a bartender.
• Knowledge of classic drink & beverages recipes and preparation.
• Guest service skills.
• Ability to work in a fast-paced environment.
• English language efficiency.

Nice-to-Have

• Bartending certification.
• Additional language proficiency.
• Previous experience in a 5* hotel / resort.

What we offer

• Comprehensive hospitality and department-specific training
• Compensation offering in line with industry.
• Accommodation in Staff Apartments (for non-local residents).
• Meals in Staff Canteen.
• Opportunities for career advancement.
• Supportive and welcoming work atmosphere.
• Staff bus transportation (for Heraklion residents).
• A wide variety of benefits.