B2B Digital Channels Product Owner

Μαρούσι, Αθήνα, Ελλάδα | B2B

About the company

OTE Group is the largest technology company in Greece and a member of the Deutsche Telekom Group. Through technology and innovation, we work to create a better world for all. 

Diversity, inclusion and equality are at the core of our corporate culture.

This is the reason why we create an equal working environment in which our people can excel for their expertise, professional experience, conscientiousness, and responsibility.

Become part of our network and let’s create your future together!

 

About the role

We are looking for an experienced Product Owner for Β2Β digital channels with business and market knowledge and technology know-how.

Duties & responsibilities

  • Develops digital channels strategy (COSMOTE App, COSMOTE portal) targeting corporate clients
  • Manages the product backlog and creates user stories, ensuring that deliverables are aligned with business goals
  • Collects and prioritizes functional requirements of COSMOTE App and COSMOTE Portal
  • Collaborates with internal and external stakeholders to define functional requirements and prioritize needs
  • Develops product training content and conducts train-the-trainer sessions for Sales and Customer Service departments
  • Formulates forecasts, P&L, and KPIs of digital channels for corporate clients
  • Monitors the progress and performance of digital sales channels and prepares relevant reports for the continuous optimization of the Customer Experience
  • Proposes recommendations for the optimization of the channels under their responsibility

Required Skills

  • BA or higher degree in Marketing, Business Administration, Technology or related technical field
  • Proven working experience in Digital Channels development & performance management
  • Good knowledge of UI/UX and principles of digital channel design
  • Excellent command of the English language (Proficiency level)
  • Knowledge of Agile methodology and experience in backlog management
  • Be Target-focused (both qualitative and quantitative)
  • Excellent analytical and problem-solving skills
  • Be self-driven and a quick learner to adopt to new technologies and methodologies
  • Be highly numerate with strong analytical skills and attention to detail
  • Be resilient and adaptable to an extremely fast-paced environment with frequent pivots and adjustments

 

What we offer

At OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people:
 

Your benefits

  • Competitive remuneration package
  • Cafeteria benefits
  • Company Mobile & Device Subsidies
  • Fixed telephony, Internet & COSMOTE TV Packages
  • Modern working environment, working laptop only

Your balance

  • Flexible working arrangements
  • Private insurance for employees and their family members
  • Family Care: Maternity, childbirth and parental leave to care for children, above the minimum required by law. Provided equally to working mothers & fathers

Your wellness

  • Health, safety & wellness programs: Exercise & Wellness Platform “The Coach”
  • Wellness and sports activities, dietician appointments, medical check-ups, etc.
  • OTE Group psychological service

Your development

We foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:

  • Unlimited access to digital learning platforms Percipio & Coursera
  • Various f2f custom made learning academies
  • Talent & rotation programs

Your On-boarding

  • Virtual new hire pre-boarding & onboarding program
  • A buddy to support you in the first months working with us
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