The Onassis Foundation is looking for experienced, commercially driven, and customer-focused professionals to join its premium retail destination as Senior Sales Advisors.

The new culture-led retail initiative brings together premium multi-brand retail categories, evolving collaborations, and space for fashion to exist in proximity to cultural production, performance, discourse, and contemporary thought within a single, coherent environment.

The selected candidates will contribute to the commercial success of the retail concept by delivering exceptional customer service, building customer relationships, and providing personalized experience.

 Main responsibilities:

• Deliver exceptional customer experiences while contributing to the achievement of sales targets and KPIs
• Build and maintain relationships with customers through personalized service, clienteling, private appointments, launches, and special events
• Provide product recommendations and styling guidance across fashion, accessories, books, objects, and special collaborations
• Develop strong knowledge of designers, partner brands, collections, retail activations, and cultural programming
• Support customer engagement initiatives, including digital retail and social media activities, in line with company guidelines
• Maintain excellent shop-floor standards, support stock and transaction processes, identify sales opportunities, and act as an ambassador for the store’s creative and cultural identity

Requirements:

• Bachelor’s degree in Fashion Management, Business Administration, Marketing, Communications, or a related field
• 4–6 years of sales experience in luxury fashion, premium retail, or a comparable customer-focused environment, with a strong track record of achieving sales targets
• Proven experience in VIP sales, clienteling, relationship management, and personalized customer service; personal shopping, styling, or an existing clientele would be considered an asset
• Strong knowledge of fashion, designers, contemporary trends, and the wider luxury, creative, and cultural landscape, combined with a genuine passion for fashion and design
• Flexibility to work rotating shifts
• Excellent communication skills in both the English and Greek languages
• Confidence using POS systems, digital retail tools, and customer engagement platforms

Interpersonal competencies:

• Customer-focused and commercially driven, with a commitment to service excellence
• Strong communicator and collaborative team player, capable of building lasting relationships
• Adaptable, proactive, and professional, with a keen attention to detail

Benefits:

• Join a pioneering retail concept that transforms cultural production into a unique public-facing experience
• Continuous on-the-job training opportunities
• Competitive remuneration package