INTERSPORT Athletics S.A, member of FOURLIS Group, is the exclusive franchisee of INTERSPORT trademark in Greece, Cyprus, Bulgaria and Romania. Currently, we are looking for an E-Commerce & Digital Manager, to join our team!

Role Summary

The E-commerce & Digital Manager for Romania and Bulgaria will play a pivotal role in driving the e-commerce & digital retail strategy for these markets. The position is responsible for overseeing and guiding the e-commerce teams in Romania and Bulgaria, ensuring alignment with the company’s regional goals and standards. Acting as a key liaison between the regional headquarters and the local market teams, the E-commerce &  Digital Manager will be tasked with delivering exceptional customer experience, driving online sales growth, and ensuring seamless collaboration across all stakeholders. Moreover, he/she will be responsible for Revenue Growth of websites in Romania & Bulgaria.

Key Responsibilities

Strategic Leadership

• Develop and implement the e-commerce strategy for Romania and Bulgaria in alignment with regional and local objectives.
• Analyze market trends, customer behavior, and competitor activity to identify opportunities and make data-driven decisions.
• Set and monitor KPIs for the e-commerce teams in Romania and Bulgaria, ensuring consistent progress towards business goals.

Team Management

• Guide, inspire, and support the e-commerce teams in Romania and Bulgaria to deliver high-performing results.
• Provide mentorship, training, and professional development opportunities to the teams.
• Foster collaboration and knowledge-sharing across the teams to achieve synergies and efficiency.

Cross-Functional Collaboration

• Act as the primary point of contact between the regional headquarters and the local market teams.
• Collaborate with marketing, logistics, IT, and customer service teams to optimize the end-to-end online customer journey.
• Ensure the integration of regional campaigns and initiatives into local e-commerce operations.

Performance Optimization

• Oversee the management of e-commerce platforms, ensuring optimal site performance, user experience, and conversion rates.
• Partner with the analytics team to monitor website metrics, identify areas for improvement, and implement enhancements.
• Ensure adherence to budgetary and financial targets for e-commerce operations in the assigned markets.

Localization and Market Understanding

• Adapt regional and local strategies to fit the unique needs and cultural nuances of the Romanian and Bulgarian markets.
• Ensure content, promotions, and campaigns resonate with local customers while maintaining brand consistency.

Compliance and Reporting

• Ensure compliance with local regulations and policies regarding e-commerce operations.
• Provide regular updates and detailed reports to the Regional Head of E-commerce & Communications, highlighting progress, challenges, and opportunities.

Qualifications and Skills

Education & Experience

• Bachelor’s degree in business administration, Marketing, or a related field (Master’s degree is a plus).
• Minimum 5 years of experience in e-commerce management, preferably in a multi-country or regional role.
• Proven track record of driving online sales growth and leading successful teams.

Skills & Competencies

• Strong leadership and people management skills, with the ability to motivate and align cross-functional teams.
• Excellent understanding of e-commerce platforms, digital marketing tools, and analytics.
• Analytical mindset with the ability to interpret data and make strategic recommendations.
• Exceptional communication and interpersonal skills, capable of managing multiple stakeholders across diverse cultures.
• Proficiency in English (knowledge of Romanian or Bulgarian is an advantage).

Personal Attributes

• Results-driven with a proactive and innovative approach to problem-solving.
• Strong organizational and time-management skills, capable of handling multiple priorities.
• Adaptable and resilient in a fast-paced, dynamic environment.
• Collaborative team player with a focus on building positive relationships.

Why Join Us?

• Be a member of Fourlis 75-year successful track record in South East Europe, and a contributor to our future success.
• Competitive remuneration & benefits package.
• Career development opportunities in a dynamically growing business environment.