ENTERSOFTONE: Redefining Business Software in an AI-powered Future
ENTERSOFTONE (ES1), is the leading business software vendor in SE Europe with more than 1,500 employees and an extensive network of 700+ specialized partners, effectively serving a growing customer base of 90,000+ businesses across four countries (Greece, Cyprus, Bulgaria, and Romania).
Driven by a strong vision, long-term strategy, and deep expertise, ES1 bridges the gap between cutting-edge innovation and real business challenges, delivering reliable, intuitive, and scalable solutions for sustainable growth. Utilizing Cloud, Web, and AI technologies, we offer a comprehensive product portfolio (ERP, CRM, HCM/Payroll, WMS, Accounting, e-Invoicing, Digital Commerce, mobile applications and industry-specific solutions) that empowers every business, enabling it to work smarter, faster, and more successfully.
At ES1, we turn innovation into real business value - unlocking the full potential of enterprises in today’s fast-changing digital era.
We are looking for a motivated Application Support Consultant to join our dynamic and high-caliber team.
Your contribution to the success of the team
- Act as a key point of contact for clients, ensuring timely and effective communication
- Analyze and manage client support requests related to sales and field operations
- Provide ongoing support for CRM and Mobile applications and assist clients in resolving system-related issues
- Guide clients on best practices and ensure optimal use of the systems
- Collaborate with internal teams to handle support requests and ensure high service quality
- Work closely with ERP teams to support system integration
Your Qualifications & Competencies
- Bachelor’s degree in Computer Science, Information Systems, or a related field
- Previous experience in a technical support role or internship, academic projects
- Knowledge of SQL (Microsoft SQL Server)
- Ability to analyze business processes and troubleshoot issues
- Excellent verbal and written communication skills in Greek and English
- Strong problem-solving and analytical skills
- Team player with customer-focused mindset
Nice to Have
- Basic knowledge of XML
- Familiarity with CRM/Mobile business applications
Your Benefits:
We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:
- Competitive remuneration package
- Private health insurance plan
- Hybrid working model
- Opportunity to work alongside people who are always eager to mentor
- Transportation with company’s bus from central stations
- Funded training & development opportunities
- Catering food services
Be ONE of Us
At ENTERSOFTONE, our purpose is to bridge cutting-edge technology with real business needs, helping organizations grow faster and work smarter.
Joining us means becoming part of a dynamic environment driven by passion, trust and commitment, where we embrace innovation, break new grounds and put people first.
We invest in our people, encourage continuous learning and create opportunities to grow, take initiative and make a meaningful impact.
In accordance with the EU Pay Transparency Directive (EU) 2023/970, compensation details for this position will be communicated to candidates by our Talent team at an appropriate stage prior to the interview process.
