ENTERSOFTONE - Redefining Business Software in an AI-powered Future  

ENTERSOFTONE supports 90,000+ businesses with 1,500+ employees across 10 cities in 4 countries. We deliver Cloud, Web, and AI-driven solutions (ERP, CRM, HCM, WMS, e-Invoicing) to help organizations work smarter, grow faster, and leverage AI insights.          

We are looking for a motivated  Lead Management Executive to join our dynamic and high-caliber team.  

Your contribution to the success of the team

• Communicate with potential customers who contact ENTERSOFTONE through different channels, such as live chat, incoming phone calls, website contact forms and marketing campaigns.
• Conduct targeted discovery and qualification calls to accurately capture business needs and identify the right solutions for each customer.
• Record customer information, requests and communication accurately in our CRM system.
• Evaluate and organize customer requests based on their needs and level of interest.
• Direct each potential customer to the appropriate Commercial team, providing all the necessary information for the next steps.
• Follow up on customer requests when additional information or clarification is needed.
• Work closely with our Marketing and Commercial teams to ensure that every request is handled effectively
• Provide a friendly, professional and positive experience from the customer's very first interaction with ENTERSOFTONE

Your Qualifications & Competencies

• 1–2 years of experience in customer service, a call/contact center, customer support or another role involving direct communication with customers
• Strong communication skills and confidence in communicating both over the phone and through digital channels, such as live chat
• Ability to listen carefully, ask relevant questions and understand customer needs
• Good interpersonal and persuasion skills, with a customer-focused approach
• Good organizational skills and ability to manage different customer requests at the same time
• Comfortable using digital tools and learning new systems; previous experience with a CRM system will be considered a plus
• Very good command of English
• Previous experience in a technology, software or B2B environment will be considered a plus, but is not required

Your Benefits

We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:

💰Competitive remuneration package

❤️Private health insurance plan

🏠Hybrid working model

💯Opportunity to work alongside people who are always eager to mentor

🚍Transportation with company’s bus from central stations

📖 Funded training & development opportunities

🥪Catering food services

Be ONE of Us

At ENTERSOFTONE, our purpose is to bridge cutting-edge technology with real business needs, helping organizations grow faster, work smarter, and unlock the full potential of their people.

Joining ENTERSOFTONE means becoming part of a fast-growing environment where innovation, collaboration, and continuous growth are part of everyday life. We are driven by passion in everything we do, we build relationships based on trust and transparency, we take ownership with commitment, and we constantly challenge the status quo by breaking new grounds through technology and innovation.

Most importantly, we remain people-focused. We invest in talented people, encourage learning and development, and create opportunities for every team member to grow, contribute, and make a real impact.

Join our team and experience a culture that empowers you to innovate, take initiative, develop your potential, and shape your own career path within a dynamic and evolving organization.

ENTERSOFTONE is an Equal Opportunity Employer. We welcome applications from all individuals regardless of gender, sexual orientation, age, ethnic origin, religion, or any other characteristic protected by applicable laws and regulations. Diversity, inclusion, and respect are fundamental elements of our culture and shape the way we work together.