ENTERSOFTONE: Redefining Business Software in an AI-powered Future

ENTERSOFTONE (ES1), is the leading business software vendor in SE Europe with more than 1,500 employees and an extensive network of 700+ specialized partners, effectively serving a growing customer base of 90,000+ businesses across four countries (Greece, Cyprus, Bulgaria, and Romania).

Driven by a strong vision, long-term strategy, and deep expertise, ES1 bridges the gap between cutting-edge innovation and real business challenges, delivering reliable, intuitive, and scalable solutions for sustainable growth. Utilizing Cloud, Web, and AI technologies, we offer a comprehensive product portfolio (ERP, CRM, HCM/Payroll, WMS, Accounting, e-Invoicing, Digital Commerce, mobile applications and industry-specific solutions) that empowers every business, enabling it to work smarter, faster, and more successfully.

At ES1, we turn innovation into real business value - unlocking the full potential of enterprises in today’s fast-changing digital era.        

We are looking for a motivated  Payroll Product Specialist to join our dynamic and high-caliber team.  

Your contribution to the success of the team

• Provide Level 2 technical and functional support, resolving complex issues related to Payroll software solutions for internal teams and clients
• Manage and monitor CRM & ticketing systems ensuring timely responses, effective issue resolution.
• Create and maintain technical documentation, including user manuals, configuration guides and how-to articles.
• Perform functional testing (QA) based on specifications, identify and analyze bugs, and support the validation of product enhancements.
• Collaborate with Product & R&D teams to support product evolution, translate business requirements into technical specifications and contribute to new functionalities.
• Contribute to the continuous improvement of product support processes and workflows.

Your Qualifications & Competencies

• Bachelor's degree in Computer Science, Business Administration or a related field.
• Experience in software consulting, implementation or application support, preferably with Payroll or HRM systems.
• Hands-on experience with CRM systems and ticketing processes.
• Good understanding of Payroll and HR processes.
• Ability to create clear and well-structured technical documentation.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork skills, with a customer-focused mindset.

Nice to Have

• Knowledge of SQL.
• Experience with AI tools.
• Familiarity with ERP or HRM software solutions.

Your Benefits:

We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:

• Competitive remuneration package
• Private health insurance plan
• Hybrid working model
• Opportunity to work alongside people who are always eager to mentor
• Transportation with company’s bus from central stations
• Funded training & development opportunities
• Catering food services

Be ONE of Us

At ENTERSOFTONE, our purpose is to bridge cutting-edge technology with real business needs, helping organizations grow faster and work smarter.

Joining us means becoming part of a dynamic environment driven by passion, trust and commitment, where we embrace innovation, break new grounds and put people first.

We invest in our people, encourage continuous learning and create opportunities to grow, take initiative and make a meaningful impact.

In accordance with the EU Pay Transparency Directive (EU) 2023/970, compensation details for this position will be communicated to candidates by our Talent team at an appropriate stage prior to the interview process