The merger of SOFTONE and Entersoft has formed the largest provider of business software products and services in Greece. This newly unified organization now boasts over 1,500 employees and an extensive network of 700+ specialized partners, effectively serving a growing customer base of 90,000+ businesses across four countries (Greece, Cyprus, Bulgaria, and Romania).

With strong expertise, high specialization, and continuous investment in innovation, the new organization offers a comprehensive portfolio of digital solutions—ranging from ERP, CRM, HCM, and Accounting to Digital Commerce platforms, E-Invoicing services, solutions for freelancers and small businesses, ESG Reporting, E-Procurement, and industry-specific applications for retail, hospitality, and other sectors. These solutions provide high added value to businesses, actively supporting their digital transformation across all processes.

For more information, visit:
🌐 www.softone.gr
🌐 www.entersoft.gr

We are looking for a Technical Support Consultant to join our high caliber team.

Your Role

·        Provide expert technical assistance and support to end-users

·        Diagnose and troubleshoot software issues, providing effective solutions to clients

·        Advice and train users on software use

·        Provide customer feedback to internal teams to drive product enhancements and improvements

Your Qualifications & Competencies

·        Bachelor's or Master’s degree in Computer Science, Information Technology, Economics or a related field

·        Knowledge of Databases (Microsoft SQL Server)

·        Familiarity with software is considered a plus

·        Excellent verbal and written communication skills in English

·        Strong interpersonal skills

·        Excellent problem-solving and analytical skills

·        Ability to work independently and as part of a team

·        Customer-oriented mindset with a commitment to delivering high-quality service

Your Benefits:

We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:

💰Competitive remuneration package

❤️Private health insurance plan

🏠Hybrid working model

💯Opportunity to work alongside people who are always eager to mentor

📖 Funded training & development opportunities