Administrative Support Officer

ENTERSOFTONE - Redefining Business Software in an AI-powered Future                                              

ENTERSOFTONE supports 90,000+ businesses with 1,500+ employees across 10 cities in 4 countries. We deliver Cloud, Web, and AI-driven solutions (ERP, CRM, HCM, WMS, e-Invoicing) to help organizations work smarter, grow faster, and leverage AI insights. 

We are looking for Administrative Support Officer to join our high caliber team.

Your Role

• Receive and manage support requests via email and telephone, register cases in the ticketing system, and assign them to the appropriate teams.
• Provide secretarial and administrative support, handling phone calls, emails, correspondence, and reception duties.
• Manage the e-learning platform, including sending credentials and participation emails, supporting participants, and monitoring examinations.
• Welcome guests, coordinate meeting rooms, and support the smooth operation of daily administrative tasks.

Your Qualifications & Competencies

• Previous working experience in Customer Care, Administrative Support, or Secretarial Support roles
• Bachelor’s degree will be considered an asset
• Strong time management skills with the ability to prioritize workload effectively
• Very good communication, organizational, and interpersonal skills
• Excellent verbal and written communication skills in English
• Very good knowledge of MS Office applications
• Familiarity with ERP systems will be considered an advantage

Your Benefits:

We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:

💰Competitive remuneration package

❤️Private health insurance plan

💯Opportunity to work alongside people who are always eager to mentor

📖 Funded training & development opportunities

🥪Catering food services