ENTERSOFTONE - Redefining Business Software in an AI-powered Future

Established in 2025 through the strategic merger of Entersoft and SOFTONE, ENTERSOFTONE is a leading business software vendor in SE Europe. With more than 1,500 employees and an extensive network of 700+ specialized partners, effectively serving a growing customer base of 90,000+ businesses across four countries (Greece, Cyprus, Bulgaria, and Romania).

Driven by a clear vision and deep expertise, ENTERSOFTONE transforms innovation into tangible business value. Leveraging Cloud, Web, and AI technologies, we deliver reliable, intuitive, and scalable solutions—including ERP, CRM, HCM/Payroll, WMS, Accounting, e-Invoicing, Digital Commerce, mobile apps, and industry-specific tools—that help businesses work smarter, move faster, and grow sustainably. At ENTERSOFTONE, we turn innovation into real business value - unlocking the full potential of enterprises in today’s fast-changing digital era.

We are looking for Technical Support Consultant (Pharma Support) to join our high caliber team.

Your contribution to the success of the team

• Provide expert technical assistance and support to end-users.
• Diagnose and troubleshoot software issues, offering effective and timely solutions to clients.
• Advise and train users on the proper and efficient use of software applications.
• Collect and communicate customer feedback to internal teams to help drive product improvements and innovation.

Your Qualifications & Competencies

• Bachelor’s degree or diploma (IEK) in Computer Science, Information Technology, or a related field.
• Previous experience in a call center or pharmacy customer service environment will be considered a strong plus.
• Knowledge of databases (e.g., Microsoft SQL Server) will be considered a plus.
• Familiarity with software applications is an asset.
• Excellent verbal and written communication skills both Greek and  English.
• Strong interpersonal and teamwork skills.
• Excellent problem-solving and analytical abilities.
• Customer-oriented mindset with a strong commitment to delivering high-quality service.

Your Benefits:

We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:

💰Competitive remuneration package

❤️Private health insurance plan

🏠Hybrid working model

💯Opportunity to work alongside people who are always eager to mentor

🚍Transportation with company’s bus from central stations

📖 Funded training & development opportunities

🥪Catering food services