ENTERSOFTONE - Redefining Business Software in an AI-powered Future

Established in 2025 through the strategic merger of Entersoft and SOFTONE, ENTERSOFTONE is a leading business software vendor in SE Europe with more than 1,500 employees and an extensive network of 700+ specialized partners, effectively serving a growing customer base of 90,000+ businesses across four countries (Greece, Cyprus, Bulgaria, and Romania).Driven by a strong vision, long-term strategy, and deep expertise, ENTERSOFTONE bridges the gap between cutting-edge innovation and real business challenges, delivering reliable, intuitive, and scalable solutions for sustainable growth. Utilizing Cloud, Web, and AI technologies, we offer a comprehensive product portfolio (ERP, CRM, HCM/Payroll, WMS, Accounting, e-Invoicing, Digital Commerce, mobile applications and industry-specific solutions) that empowers every business, enabling it to work smarter, faster, and more successfully.

At ENTERSOFTONE, we turn innovation into real business value - unlocking the full potential of enterprises in today’s fast-changing digital era.

We are looking for a 3rd Level Support Technician to join our high caliber team.

Your contribution to the success of the team:

• Provide expert technical assistance and support to end-users

• Diagnose and troubleshoot software issues, offering effective solutions

• Advise and train users on proper software use

• Collect and share customer feedback with internal teams to improve products and processes

Your Qualifications & Competencies

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field

• Strong knowledge of SQL and hands-on experience with Microsoft SQL Server

• Familiarity with ERP, CRM, or other business software is a plus

• Excellent verbal and written communication skills in English

• Strong interpersonal skills and customer-oriented mindset

• Excellent problem-solving and analytical skills

• Ability to work both independently and collaboratively in a team

• Commitment to delivering high-quality service

Your Benefits:

We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:

💰Competitive remuneration package

  ❤️Private health insurance plan

  🏠Hybrid working model

💯Opportunity to work alongside people who are always eager to mentor

  🚍Transportation with company’s bus from central stations

  📖 Funded training & development opportunities

  🥪Catering food services