🚀 Join ENTERSOFTONE as a Help Desk Support Agent
Are you passionate about technology and helping people make the most of their digital tools?
Do you want to grow in a dynamic and innovative environment?
Entersoftone is looking for a Help Desk Support Agent to strengthen our team and contribute to an exceptional customer experience.
🎯 Your Role
As a Help Desk Support Agent , you will be a key point of contact for customers and resellers, ensuring smooth operations and helping users get the most out of Entersoft solutions.
🔎 What You’ll Do
Offer multi-channel technical support (phone, email, on-site) to clients
Manage installation, configuration, and ongoing maintenance of POS systems and related hardware
Educate and assist end users in operating software and hardware solutions effectively
✅ What We’re Looking For
Bachelor’s or Master’s degree in Computer Science, Economics, or related fields.
Basic knowledge of SQL or experience with software applications is a plus.
Comfortable with MS Windows & MS Office.
Strong communication, negotiation, and interpersonal skills.
Experience with troubleshooting hardware and software issues
Good understanding of networking concepts
- Eager to learn, work in a team, and maintain a customer-focused mindset.
🌟 Benefits & Perks
At Entersoftone, we invest in our people and provide an environment where top performers can thrive:
💰 Competitive salary package
❤️ Private health insurance
🏠 Hybrid work model
💯 Mentorship from experienced professionals
🚍 Company shuttle bus from central locations
📖 Sponsored training programs & professional development
🥪 On-site catering
