Key Responsibilities:

·         Welcome and greet guests in a warm and friendly manner.

·         Answering guest questions and resolving problems in a timely manner ensuring guest satisfaction.

·         Communication and cooperation with other hotel departments to maintain a high level of guest satisfaction.

·         Perform all check-in and check-out tasks.

·         Provide information about the hotel’s facilities, services, and local attractions.

·         Performing other related front desk agent duties as required by the hotel.

The ideal candidate should be:

·         Friendly and have a polite personality.

·         Able to multi-task and use initiative, focusing on guest needs.

·         With excellent communication skills.

·         Detail oriented.

Requirements:

·         Degree in Hotel Management or Tourism.

·         Fluency in English and Greek conversation, reading and writing. Knowledge of an additional language will be appreciated.

·         Previous hotel experience in similar position.

·         Flexibility in working night shifts.

·         Computer Literacy – Knowledge of OPERA or Fidelio.