Restaurant Manager

Malia, Nomos Irakleiou, Greece | CMPRM2024 · F&B Service

Title
Restaurant Manager

About the role

As a Restaurant Manager, you are entrusted with overseeing the service staff to ensure an exceptional dining experience for our guests. Your role encompasses managing the service team, training new staff, maintaining service standards, and collaborating with various departments to achieve high levels of guest satisfaction.

About PHĀEA

PHĀEA is a leader in the Greek hospitality industry, bringing an authentic approach to experiential travel and luxury – one that is inspiring yet effortless, elevated yet conscious, highly curated yet understated.

Born in Crete, PHĀEA comprises a collection of properties - Blue Palace, Elounda, Cretan Malia Park, a member of Design Hotels, Village Heights Resort and Koutouloufari Village Holiday Club. These properties blend bold design, responsible living, and authentic experiences, immersing visitors in the genuine Greece. PHĀEA is expanding to introduce undiscovered Greek destinations into its portfolio. 

We embrace a culture of collaboration and respect within our organization as well as towards our community, the environment, and our guests; with continuous evolution as our compass and authenticity as our guide.

Culture Fit

  • Contribute to the curation of extraordinary, guest-centric, luxury and meaningful travel experiences that tell the story of a truer, more timeless Greece.
  • Contribute to a culture of collaboration by crafting authentic relationships and encouraging the personal and professional growth.
  • Engage with and support the values of PHĀEA – Consciousness – Innovation and Community - through your day-to-day work and your interaction with team members and guests.

Job Fit- Responsibilities

  • Oversee restaurant operations, maintaining high quality service and cleanliness standards.Provide exceptional, personalized guest services and handle complaints effectively.
  • Guide staff in performance and training, focusing on employee retention and improvement.
  • Develop strong teamwork within the team.
  • Manage reservations & financial responsibilities.
  • Comply with food safety regulations.
  • Step in for the Maître D’ Hotel as needed, ensuring consistent service quality.
  • Support sustainability initiatives within the organization.

Must-Have

  • Previous experience in restaurant management or a similar role.
  • Strong knowledge of food safety and sanitation regulations.
  • Experience in managing financial aspects, including cash handling and end-of-day reports.
  • Excellent leadership and interpersonal skills.
  • Efficiency in Microsoft Office

Nice-to-Have

  • Certification in food safety or related areas.
  • Training or coursework in wine/olive expertise.
  • Experience in sustainable practices in the food and beverage industry.
     

What we offer

  • Comprehensive hospitality and department-specific training
  • Qualification-linked compensation package
  • Opportunities for career advancement
  • Supportive and welcoming work atmosphere
  • Accommodation in staff apartments (for non-local residents)
  • Meals in staff canteen
  • A wide variety of benefits

 

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