Our people are our strength. We partner with those who share our core values: Innovation, Quality, Reliability, Transparency, Integrity and Responsibility.  

We, in Attica Group, are the leading company in passenger shipping in Greece and worldwide and our fleet connects numerous of destinations 365 days a year. In addition, we have a strong presence in the tourism sector through Attica Blue Hospitality.  

If you want to evolve with us, shaping the travel experience of the future, we'd love to meet you.  

#OneGroupOneCrew #AtticaGroupCareers #AtticaGroupTalent #JoinAtticaGroup #ExcellenceInAction

About Attica Blue Hospitality:

Attica Blue Hospitality, a newly established member of the Attica Group, is poised for rapid expansion in the hospitality sector.

About the Location: Tinos Beach Hotel is located on the sandy beach of Kionia, 2.6 km west of Tinos Port. The property is currently undergoing comprehensive renovation.

About the Role: The ideal candidate will work closely with the Sales and Management teams to ensure smooth reservation operations and maximize room revenue throughout the season.  

Key Duties & Responsibilities:

• Understand and anticipate guest needs, providing personalized service that exceeds expectations.
• Handle phone and email inquiries efficiently, professionally, and in a friendly manner.
• Adopt a sales-oriented approach to maximize direct bookings, occupancy, and room revenue, including upselling rooms and hotel services.
• Manage reservations across all channels (PMS, OTAs), ensuring special requests and relevant information are communicated to the appropriate departments.
• Monitor cancellations, modifications, no-shows, and deposit requirements.
• Maintain up-to-date knowledge of rooms, hotel facilities, offers, and local attractions/competitors.
• Collaborate closely with Front Office and Sales teams to ensure smooth workflow and an enhanced guest experience.
• Maintain and update guest profiles to ensure optimal recognition and service.
• Comply with departmental standards and provide suggestions for efficiency improvements.

Soft Skills & Competences

• Excellent communication and sales skills.
• Strong organizational, analytical, and problem-solving abilities.
• Passion for delivering outstanding guest experiences.

What You Bring:

• Minimum 2-3 years of experience in a Reservations department, preferably in 4-5* hotels or resorts.
• Proficiency in PMS systems (Opera Cloud preferred) and OTAs.
• Fluent in Greek and English; additional European language is a plus.
• Availability for full physical presence at the hotel for the duration of the season.

What We Offer:

• ⭐ A workplace where you truly matter – feel valued, supported, and empowered to grow every day.
• 📊 Competitive salary – rewarding your contributions and performance.
• 🛡️ Comprehensive benefits – including premium insurance for you, and your family, plus access to our occupational physician and mental health support.
• 🏢 Hybrid way of working – combining office-based collaboration with the option to work remotely.
• 🍴 On-site restaurant – daily, high-quality and nutritious meals provided at no cost as part of the employee offering.
• ⚙️ Modern technology and tools – access to up-to-date systems and platforms that support your work and professional development.
• 🤝 Make a difference – engage in company-supported volunteering and community initiatives.
• ⛴️ Employee travel privileges – enjoy travel privileges across the Group network, in line with company policy

Disclaimer: Attica Group collects and processes personal data in full compliance with the EU General Data Protection Regulation (GDPR). The information you provide in your job application will be used exclusively for recruitment purposes and will not be shared with any third parties. For detailed information on how your personal data is processed during the recruitment procedure, please review the Privacy Notice prior to submitting your application.