In Epsilon Net, a leading software company in Greece, awarded as Best Workplace (8 National & 3 European awards), we create value for our customers by developing and implementing high-quality software solutions. Due to our newly formed team, we are looking for a Business Analyst who aims to deliver business value to our extended client base (small to medium size enterprises) for the line of business applications (eg ERP, CRM, WMS, SFA).

This is a critical role which requires in-depth, practical understanding of project management, stakeholder delivery, and community management. There is a lot to learn and we offer opportunities for growth as our Team expands further.

Responsibilities:

• Requirements gathering, detailed analysis, technical requirements validation and sign off from internal stakeholders
• Detailed analysis and elaboration of user stories for features defined 
• Close collaboration with the Development Team to ensure all items are clearly defined with acceptance criteria and meet the Definition of Ready
•  Provide business services domain knowledge to support the Development Team on a daily basis
• Assist in the definition and execution of test scenarios to ensure that new functionality releases fully meet our functional and non-functional requirements
• Signing off individual user stories while ensuring acceptance criteria and the Definition of Done is met
• Ensuring that product documentation is kept up to date and assisting in the preparation of release notes for the new features
•  Contributing towards continuous product improvement

Requirements:

• 2 - 5 years of experience working in an agile, ERP, CRM, WMS, SFA  services environment
• BSc in Information Technology, Computer Science, Business Administration, MBA, or related field
• Detailed and practical knowledge of business analysis and project management
• Understanding line of business applications such as ERP, CRM, WMS, SFA
• Database design skills
• Strong presentation and communication skills (both written & oral)
• Self-direction, attention to detail & great customer focus
• Excellent command of English, both written and oral

We Offer:

• Excellent working environment (8 National & 3 European awards as Best Workplace)
• Competitive remuneration package
• Private medical insurance
• Ongoing training, opportunities & career development
• Free participation in Epsilon Training & Epsilon College educational programs
• Opportunities for career growth and development
• Hybrid/ remote working model