Billing Consultant
Αθήνα, Αθήνα, Ελλάδα |
Consultants
Epsilon Net Group of Companies, awarded with 8 Nationals and 3 European Best Workplace awards, is seeking for a Billing Consultant to join our team.
You will join our Epsilon Net Group of Companies team implementing demanding projects to new or existing customers. You will be responsible for maximizing project quality while building positive long-term relationships with our customers.
The role requires both functional and technical knowledge on energy-based projects aiming to provide support to our customers’ needs by applying technology solutions.
Reponsibilities:
- Provide new solutions projects services (Energy Sector, Electric Power and Gas Trading)
- Act as a Business Analyst of customized ERP/CRM & Billing Solutions for energy production and trading (electricity and natural gas)
- Analysis of demands for software development in Galaxy platform
- Analysis and integration with 3rd party systems
- Customer support and solutions optimization
Requirements:
- At least 3 - 4 years’ experience of overall business process in providing ERP software solution Services
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field required. A master’s degree will be considered a plus
- Understanding of Energy & Utilities regulations, authority, and operations models
- Experience in Galaxy ERP is a considerable plus
- Strong ability to convey technical information to non-technical customers
- Advanced technical skills
- Self - direction, attention to detail & great customer focus
- Excellent command of English, both written and oral
- Experience in responding in a positive, proactive, and timely manner regarding business problems
- Strong communications skills and team spirit
We Offer:
- Excellent working environment (8 National & 3 European awards as Best Workplace)
- Competitive remuneration package
- Private medical insurance
- Ongoing training, opportunities & career development
- Free participation in Epsilon Training & Epsilon College educational programs
- Opportunities for career growth and development
- Hybrid/ remote working model